THE OPPORTUNITY

The Shift Supervisor will partner with the Dispensary Manager to lead the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and energy. The Shift Supervisor will also be primarily responsible for receiving deliveries, inputting inventory data, restocking product on the floor, and ensuring that all product remains in FIFO order. The Shift Supervisor should mentor, motivate, elevate, and inspire the team by keeping a positive and can-do attitude at all times.

Follow and uphold established policies for sales and customer service to ensure customer satisfactionMaintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the teamResponsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store ManagerAssist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differentlyReceive new deliveries in Inventory Room and ensure all manifests are accurate and compliant to map deliveries in MJ Freeway. Report any delivery discrepensies immediately to G/P & Inventory Manager to rectify. Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:Correct cash handling and discount applicationVerification of proper paperwork, documentation, and ID for patientsSecurity measures and safety complianceMaintenance of an organized and clean storeSupport of open communication with the management team and other coworkersReporting of team member issues or patient situationsEnd of day daily update e-mailsOpening and closing dutiesWork with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:Lead in the onboarding and training of new Patient Care Specialists in partnership with the Store ManagerAble to complete all MOD cash and inventory functions for closing proceduresFollow all Safety & Security procedures for opening and closing

EDUCATION & EXPERIENCE

High School diploma or General Education Development (GED) requiredAssociate or Bachelor’s degree in any field preferredExperience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitalityMinimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experienceExcellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.High-level critical thinking, attention to detail, mathematical, language, and reasoning skillsMust be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling

PHYSICAL REQUIREMENTS

Constantly perform desk-based computer tasksFrequently sitting and standingOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 poundsOccasionally Twist/bend/stoop/squat, kneel/crawlMust be able to work a flexible schedule to include weekends and holidaysComplete any needed assistance including oversight and coverage outside ofthe assigned region as requiredAn environment with moderate to loud noise level

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, and Paid Time Off.