Department

Press Information Technology

About the Department

Since its origins in 1890 as one of the three main divisions of the University of Chicago, the University of Chicago Press has embraced as its mission the obligation to disseminate scholarship of the highest standard and to publish serious works that promote education, foster public understanding, and enrich cultural life. Through our books and journals, we seek not only to advance scholarly conversation within and across traditional disciplines but, in keeping with the University of Chicago's experimental tradition, to help define new areas of knowledge and intellectual endeavor.

Job Summary

We are seeking an experienced CDC IT Manager with a strong background in Agile project management, Enterprise Resource Planning (ERP) system development and management, and Warehouse Management System (WMS) development and maintenance. The IT Manager will oversee all IT operations within our distribution center, ensuring the efficient integration, maintenance, and optimization of all IT systems. This role requires a dynamic leader who can drive technology initiatives, manage complex projects, and lead a team of IT professionals to support and enhance the CDC’s operational goals.

Responsibilities

IT Operations Management: Oversee and manage the IT infrastructure within the distribution center, including servers, networks, hardware, and software systems. Ensure the continuous availability, security, and reliability of IT systems to support the distribution center’s operations. Develop and implement IT policies, procedures, and best practices to meet the operational needs of the distribution center. Supervise the installation, configuration, and troubleshooting of IT equipment.

Agile Project Management: Lead IT development and operations projects using Agile methodologies, ensuring that projects are delivered on time and meet the distribution center’s objectives. Collaborate with cross-functional teams to gather project requirements and define deliverables. Facilitate Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, driving continuous improvement in project execution. Prioritize tasks, manage backlogs, and ensure the team achieves project milestones.

Data Warehouse Development: Work closely with stakeholders to define data requirements and translate them into technical solutions.

ERP System Development and Management: Lead the development, customization, and management of the ERP system to support the distribution center’s operational processes. Collaborate with internal teams to gather business requirements and ensure the ERP system aligns with operational needs. Oversee the integration of the ERP system with other IT systems, ensuring data consistency and operational efficiency. Monitor and optimize ERP system performance, troubleshoot issues, and implement enhancements as necessary. Ensure that the ERP system complies with industry standards and regulations.

Warehouse Management System (WMS) Development and Maintenance: Lead the design, development, and maintenance of the WMS to optimize warehouse operations, including inventory management, order processing, and shipping. Collaborate with warehouse operations teams to ensure the WMS meets operational requirements. Oversee the integration of the WMS with ERP and other systems to ensure seamless data flow and operational efficiency. Monitor WMS performance, resolve issues, and implement system enhancements to improve functionality and user experience. Stay current with the latest WMS technologies and best practices to drive continuous improvement.

Team Leadership: Lead, mentor, and manage a team of IT professionals, including software developers, system engineers, batch job operators, ERP specialists, and WMS developers. Foster a collaborative and innovative team environment focused on continuous improvement and high performance. Provide training and development opportunities to ensure the team remains up-to-date with the latest technologies and methodologies.

Vendor and Stakeholder Management: Manage relationships with external vendors and service providers to ensure timely delivery and support of IT products and services. Serve as the primary point of contact for IT-related issues within the distribution center, working closely with other departments to address needs. Negotiate contracts and service level agreements (SLAs) with vendors to ensure they meet organizational goals and budget constraints.

Continuous Improvement: Analyze and evaluate the effectiveness of current IT systems and processes, recommending and implementing improvements as needed. Stay informed about the latest industry trends, technologies, and best practices to enhance the CDC’s IT capabilities. Promote the adoption of new technologies and methodologies that support the distribution center’s growth and efficiency.

Monitors the implementation of approved best practices and information technology policies that maximizes efficiency and productivity.

Provides leadership for the planning, design, implementation, budgeting, and management of information technology resources.

Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

Bachelor’s degree in Information Technology, Computer Science, Data Science, or a related field.

A Master’s degree a plus.

Experience:

7+ years of IT management experience, ideally within a distribution center, warehouse, or logistics environment.

Proven experience in Agile project management.

Familiarity with data warehouse development, including data modeling, ETL processes, and database management.

Extensive experience in ERP system development, customization, and management.

Experience in WMS development, implementation, and maintenance.

Experience with ERP platforms such as SAP, Oracle, or Microsoft Dynamics.

Experience with WMS platforms such as Manhattan, Blue Yonder, or Infor. 

Licenses and Certifications:

Agile certification (e.g., Certified ScrumMaster, PMI-ACP) is highly desirable.

Relevant IT certifications (e.g., CompTIA Network+, CCNA, CISSP) are a plus.

WMS certifications (e.g., Manhattan Certified Associate, Infor WMS) are a plus.

Data warehouse or database certifications (e.g., Microsoft Certified: Azure Data Engineer, AWS Certified Data Analytics) are a plus. 

Technical Skills or Knowledge:

In-depth knowledge of IT systems, including hardware, software, networking, and security protocols.

Proficiency in Agile tools such as JIRA or similar platforms.

Strong understanding of ERP and WMS architectures and best practices.

Familiarity with the PICK programming language. Proficiency with Microsoft .NET.

Preferred Competencies

Strong leadership and team management skills, with the ability to motivate and guide a diverse IT team. 

Excellent problem-solving skills and a proactive approach to identifying and addressing issues. 

Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams. 

Working Conditions

This position is a hybrid position located at the Distribution Center’s Langley facility and may require requires occasional travel to the main UChicago Press office.

Ability to work in a fast-paced environment with, sometimes, shifting priorities.

CDC IT personnel sometimes need to work after hours or weekends during critical system updates or outages. 

Application Documents

Resume (required)

Cover Letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

People Manager

Scheduled Weekly Hours

40

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$151,193.00 - $195,622.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.