Distribution Center Manager Job Details Level Management Job Location [0353] Plant 353 - Portland - Milwaukie, OR Position Type Full-Time Education Level Not Specified Travel Percentage Driving Job Shift Overnight/Early Morning Job Category General Labor Description The Distribution Center Manager concentrates efforts in the planning, hands-on daily execution, management and oversight, of all distribution staff and processes in place to facilitate the daily distribution of all products, including parcels, newspapers and other periodicals, via home delivery out of a distribution center location. This position selects, hires, trains, evaluates, and supervises distribution center staff. This position maintains consistent compliance and the appropriate application of company policies and procedures to ensure customer service, service delivery standards, and financial goals and objectives are met and/or exceeded. Essential Functions & Responsibilities + Overall management and supervision of assigned distribution center and corresponding geographic territory. + Hands on management of daily operations to ensure all route delivery expectations are met consistently. + Management of employees to ensure compliance with company policy and procedures. + Overall management of staffing including recruiting and training and on-boarding of new employees working to ensure strict and timely compliance. + Oversee training to employees according to established training plans, in all phases of the distribution services operation. + Conduct and supervise regular evaluations for distribution staff. + Coordinate and provide safety training for distribution staff. + Review and approve all Delivery Service Provider compensation, payroll ledgers and expense statements. + Identify problematic operational issues before they reach crisis stage. + Prioritize tasks assigned during crisis situations that may affect service to customers. + Evaluate distribution staff performance. + Ensure client’s subscriber complaints are resolved satisfactorily before escalation. + Complete analysis of service problems and subsequently create and implement service improvement plan and execution thereof. + Conduct regular analysis of Distribution Center expenses to find productivity and financial improvements. + Oversee the process of contracting Delivery Service Providers, including compliance to e-contracting process. + Drive regularly to assist in resolution of open route activity, provide visual confirmation of delivery, assist in the demonstration of routes to Delivery Service Providers and assist at other locations as necessary. + Provide oversight and participates in center warehouse operations to include maintaining high visibility on floor during operations, oversight of workflow processes, and participation in receiving, unloading, staging and distribution of product to Delivery Service Providers. + Maintain strong knowledge of assigned territory. + Other duties as assigned. Qualifications Essential Qualifications Competencies Drive for Results, Priority Setting, Delegation, Building Effective Teams, Directing Others, Listening, Hiring and Staffing, Managing and Measuring Work, Managing Through Systems, Time Management, Customer Focus, Confronting Direct Reports, Motivating Others, Managing Diversity, Fairness to Direct Reports, Action Oriented, Integrity and Trust, Composure, Timely Decision Making, Conflict Management Knowledge, Skills and Abilities Technical and Functional + Good verbal and written communication skills + Must have thorough knowledge of the Independent Contractor Services Agreement + Computer knowledge including Microsoft Office and Lotus Notes + The ability to prioritize, manage and perform multiple tasks simultaneously + Familiar with SAP a plus Required Physical Abilities + Able to lift and move 30-50 lbs of newspapers multiple times on a daily basis + The understanding that the focus of the Distribution Center is to meet and/or exceed the established customer service objectives + Able to operate an automobile + Must have reliable vehicle, valid driver's license in the state where residing, and automobile insurance at limits required by PCF Working Environment + Able to work weekends and overnight/early morning hours + Able to work in warehouse type environment Experience, Education and Certifications Required + Requires 4-6 years related work experience. + Bachelors Degree or equivalent. Why PCF + Work for an innovative, growth-oriented organization, unafraid to take bold steps to secure its future. + Work alongside passionate and innovative “can-do” team members committed to success. + Work for a third-generation family-owned business that values its employees and customers above all. + Be part of a transforming business, building our future as a delivery company. WORK FOR PCF. START SOMETHING BIG.