Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company’s portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Rachael Ray® Nutrish®, Kibbles ‘n Bits® and 9Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit www.postconsumerbrands.com and follow us on LinkedIn for the latest news. Brand Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love. We’re always searching the center store for the next exciting product to add to our portfolio, and right now, we’re growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That’s where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets. Location Description The Bloomsburg, Pennsylvania facility is 1,120,845 square feet and home to about 470 hard working team members who are proud to produce iconic pet food brands like Kibbles 'n Bits® and 9Lives®. This location has a cannery that produces wet dog food and there is also a Distribution Center on-site. Bloomsburg is home to Bloomsburg University, a municipal airport, a landmark Town Park with many acres of recreational activities, and has one of the largest and longest running fairs in the country. With so much to do and see, Bloomsburg is a great place to live, work and play! Responsibilities This position serves as the liaison between the Distribution Center entities and external drivers as well as providing clerical support to provide accurate information to Inventory Control, Customer Service and Transportation. Ensure that work assignments are distributed as outlined by the DC Shift Supervisor and recorded in the various computer programs to include the WMS and scheduling tool. The position requires basic familiarity with Warehouse picking and staging practices and fundamental inventory processing policies and procedures, including export. Maintain product safety and quality and legality for storage and distribution of product in accordance with the JM Smucker quality policy and standards. Follow the Company’s Basic Beliefs and Commitment to each other when dealing with external and internal customers by providing exceptional customer service to all and exhibiting strong teamwork skills daily. Respond to customer service inquiries in a timely, professional and courteous manner to include greeting and checking drivers in upon arrival , process driver paperwork, answering questions and giving clear and concise direction. Monitoring and expediting of order pick tickets through the order processing system ensuring all special requirements are fulfilled and maximizing fillrate. Ensuring that jockey assignments are dispersed appropriately to maximize productivity and have trailers in place for consistent dock work through the shift. Ensuring that there are adequate job assignments ready to be distributed to forklift operators throughout their shift to maximize productivity. Daily monitoring of inbounds and outbounds to prevent detention/dwell charges. Ensure that all ship verification has taken place at driver check out from DC to include BOL accuracy. Generate accurate paperwork for LTL shipments. Provide loaded trailer report, short trailer report and CHEP On Hand report When necessary, suggest alternatives to best serve customer needs. (Example: Order consolidation, cuts, delayed ship date to maximize fillrate) Provide a shift update to OPS team ensure a smooth transition from shift to shift with the most up to date information Maintain traffic flow in and out of the DC. To be observant to detect and report potential equipment failures to avoid damage to or loss of equipment. To be observant and willing to suggest changes or modifications to equipment or processes to help improve efficiencies. Assure compliance to all quality standards; GMP, SOP and BRC requirements. Maintain compliance with safety rules and regulations. Other duties as assigned. Qualifications Education: High School Diploma but college degree preferred in business field Years of Experience: 0 to 3 years experience Special Requirements: Heavy data entry skills and good typing ability. Excellent customer service skills. Must be able to multi-task. Fluent with Microsoft Excel, EMAIL and Internet Based Platforms Experience dealing with people effectively and professionally both in person and on the phone PHYSICAL FUNCTIONS: clerical functions – sitting, standing, walking, bending, lifting and carrying objects and/or Supplies weighing 50 lbs. or less WORK ENVIRONMENT: Exposed to a general office environment with medium temperature and medium noise level. Occasionally exposed to warehouse environment with a wide range of temperatures and noise.