Our client is looking to hire a Distribution Operations Support Manager for their location in Allentown, PA. The ideal candidate will need to have a background in SAP or other ERP systems with integration with Manhattan WMi system knowledge is preferred. Responsibilities for this position include representing their business by participating in design discussions and integration workshops to review, discuss recommend changes to the process, and develop solutions that address local regulations, trading partners, and country-specific requirements.

The Day-to-Day:

Coordinate, monitor, and lead cross-functional teams with a focus on ensuring that key objectives and project deliverables are met.Identify and document business and technical requirements, analyze change impacts and develop change impact action plans, track and coordinate issue resolution by working closely with functional teams to ensure efficient integration, and outline strategic and operational reporting needs.Support all aspects of change management, SOP/Work instruction changes, develop roles and responsibilities, and provide WMS training for the end users.Coordinate training and change management activities to align with process changes and prioritize implementation of new Distribution & Logistics functionalities to ensure compliance.Coordinate/lead and prioritize the development of functional and/or technical requirements, process/system enhancement requests, and configuration documents for various change initiatives.Support Distribution operations on day-to-day production support and continuous improvement initiatives.Monitor day-to-day system (IBMi) performance and communicate recommendations and changes to the IBMi administration team.Maintain detailed records of system configurations, changes, and maintenance activities; diagnose and resolve system issuesCreate and maintain IBMi job schedule for all WMi batch jobsCreate system backup schedule; implement and maintain security measures for IBMi and WMi users.Partner with ITQA and cross-functional teams to conduct the qualifications as documented in the validation plan (User requirement specification, impact assessment, risk analysis, traceability matrix, qualification plans, and report and deviation reports)

Qualifications:

High School DiplomaBachelor’s degree in Business, Science, Industrial Engineering, or equivalent combination5+ years of overall experience in the pharmaceutical/Life sciences industry, experience in change management, training, education, or related experience is desirable.7+ years of Project Management/support experience in the areas of Distribution/Logistics, business process, continuous improvement initiatives, system integrations, data analysis/KPI reporting, and in-depth working knowledge ofthe Manhattan Associates WMi platform.Working knowledge of pharmaceutical distribution concepts (GDP, GXP)

Pay Rate/Shifts:

$130k /per yrMonday to Friday (Weekends when needed)8:00 AM to 5:00 PM