The District Director position is responsible for the overall customer experience, success and achievements of their stores and all stated revenue, financial and employee development goals. This position partners with the Executive Vice President of Stores, Regional Director, General Manager and Store Managers to provide guidance and specific store plans to achieve those goals. This position supports the Northeast, United States.
What We Stand For 
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities Works in partnership with the Regional Director, General Managers and Store Managers on all aspects of the customer experience and driving the business; identifying and setting priorities for the success of the store in all areas of performance: sales, custom closets, average ticket, payroll and customer net promoter scoresActively involved in recruiting and hiring, working with General Managers and Store Managers to identify needs, set hiring goals, and balance the skills and experience needed in the stores to achieve goalsMaintains training focus on our solutions-based selling approach while working in partnership with the General Managers and Store Managers Responsible for new General Manager and Store Manager training as well as on-going career developmentCommunicates consistently with Regional Director and participates in weekly Regional/Area Director callVisits stores regularly and completes a written store recap highlighting successes,opportunities and prioritiesOversees all company initiatives and directives (sales, visual, training, operations, employee development, etc.) ensuring successful execution and implementationWrites and conducts performance appraisals for direct reports and participates in Store Manager reviews when appropriateMonitors and ensures the store is compliant in all legal and employee relations matters and communicates any needs or concerns to the appropriate parties Takes corrective action when necessary, collaborating with the Vice President of Stores, Regional Director, Human Resources and the management team on the appropriate conversations, actions, follow-up and documentationHelps coordinate marketing, public relations, advertising and community involvement activities with our Support Center in Dallas.Stays current and evaluates all company and store-specific reporting and applies that knowledge to driving sales and affecting positive change in the storeMonitors operational functions including scheduling, planning meetings, walkthroughs, safety, building and facility upkeepEnsures that the stores are responding in a timely manner to directives and ongoing communications with our Support Center (i.e. visual direction, training direction, store staff updates, payroll, etc.)The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
Competitive PayMedical/Dental/Vision PlansDiscount: 50% on elfa, 40% on Merchandise and Gift Cards, 30% on InstallationPaid Time Off plus Holidays401(k) Retirement Plan Employee First Fund: providing grants to employees experiencing unforeseen emergencies Qualifications College degree preferred5+ years multi-unit retail or comparable experience Experience in retail sales field, preferredAbility to travel up to 50% a year or more based on the business needsExperience coaching and leading teams – balancing the details as well as the broader view of the businessExperience managing others including career development, directing and evaluating workKnowledge of industry and passion for following trends in the industryMust be at least 18 years of ageThe Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
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