Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Multi-unit retail operations leader with a passion for developing talent that drives operational excellence resulting in exceptional patient and customer outcomes:
Operations – 50%
Responsible for the overall retail store operations in assigned district (including Front Store and Pharmacy) to include the following:
Managing Existing Programs/ServiceAligns front store and pharmacy teams on new and existing programs and services and execution expectations within the DistrictResponsible for aligning team to deliver on healthcare outcomes and initiativesCommunicates District plans and problem solves on store related issuesAccountable for creating/leading District culture that ensures differentiated customer experience.Ensures compliance with federal, state and local laws and regulations pertaining to pharmacyResponsible for ensuring compliance with all community responsibility activities Talent – 30%
Talent AgendaDevelops and executes district talent plan to align region and division prioritiesResponsible for creating a culture in the District that promotes colleague growth and engagement.Responsible for the high quality and consistent execution of all colleague training and development programsSuccession Plans/DevelopmentAccountable for District succession plans and developmentResponsible for creating a pipeline of talent, hiring and developing Store and Pharmacy Managers, Staff Pharmacists and internsEnsures store staffing plans considered at district levelResponsible for developing and mentoring future District Leadership talentAccountable for ensuring the District has the right talent focused on delivering appropriate outcomes
Portfolio Growth – 20%
Acquisitions/Real EstateProvides market specific input and knowledge towards the development of the acquisition and real estate strategyImplements real estate strategy and provides acquisition supportResponsible for identifying file by and acquisition leads, cultivating relationships with competitors, and ensuring retention of file buy assetsNew ProgramsResponsible for District execution and delivery of key programs and services taking into account unique district attributesResponsible for implementation of new programs in both front store and pharmacy
Required QualificationsApplies Growth Mindset – actively seeks new ways to grow and be challenged for the better of the enterpriseDemonstrates Deep Understanding of the Business and Market – applies knowledge of our business to best serve our customers and clientsThinks and Acts Strategically – keeps focused on long-term, strategic goals while executing against short-term objectives. Identifies potential risks and subsequent mitigation strategiesEnsures Outcomes – collaborates with others to consistently deliver results that make a differenceEngages and Inspires – instills a sense of energy and excitement and fosters pride in our purposeBuilds High-Performing Teams and Develops TalentCompletion of our LEARNRx program within 120 days of hireCommunicates to ensure readiness to execute programs
Preferred Qualifications3+ years experience as a multi-unit manager or 5 years as a GM in a big box retailerPrior Retail experience preferredPrior Pharmacy experience preferredManagement and supervisory experience of pharmacy staff across multiple business units preferred.
EducationBachelor’s degree or 8 years relevant experience will be accepted in lieu of a Bachelor’s degreePharm Tech License preferredBS or PharmD in Pharmacy preferred
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.