Chicago, IL, USA
31 days ago
District Leader (Chicago)

Who Are We?

Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.

Our Mission

“Stand Out. For Good”. At Altar’d State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview

The primary role of the District Leader is to provide leadership, direction, and support to multiple store locations within an assigned area. The District Leader will plan, implement and follow up on all company initiatives and processes within the district. This position is responsible for driving sales and profitability while ensuring the guest experience is exceptional. The District Leader will be teaching, coaching, and training future leaders. This position is responsible for building strong teams with a focus on the guest experience, associate development and exceeding company goals.

Primary Responsibilities

Leadership

Foster a positive work environment that encourages feedback and innovationMotivate associates to achieve their maximum potentialCommunicate both verbally and in writing with all associates and leadership teamConduct store visits to motivate, inspire, train, and provide feedback on their people and store operations.Review all store results on each visit with store leadership to development and identify opportunitiesCommunicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store associates

People

Recruit, develop, and retain great leaders to ensure stores are staffed and delivering for the guestUtilize company training tools to fully develop associate potentialCoach, give direct and honest feedback, and counsel associates for improved performanceEach quarter formally review with Store Leaders their opportunitiesDeliver any needed progressive steps of discipline to include verbal and written warningsInteract regularly with all levels of associates to gain insight on morale and to learn from them ways to improve operations and guest experience

Drive for Results

Drive and maximize district sales to achieve goalsControl and minimize shrink to meet company expectationsPlan and control payroll within budgetDrive company initiatives with a focus on goal attainment and expense control

Planning and Time Management

Demonstrate the ability to plan and prioritize Company objectivesProperly manage time to ensure all people and operational goals are achievedEffectively organize resources and communications to maximize personal and district performanceWork with the Store Leaders on planning, assigning and achieving their goals

Guest Experience

Establish, teach, and demonstrate exceptional guest interactionProvide associates training and development to ensure the guest receives an exceptional experienceProvide positive resolutions to challenges and complaints from guestsAddress complaints and problem solve when appropriate with the assistance of Associate Relations and the VP of Store Experience

Visual

Ensure the company standards for visual presentation, signage, cleanliness, and organization are metConsistently communicate as a field merchant to identify and maximize business opportunitiesDevelop partnerships with malls and centers to pursue and generate marketing opportunities

Store Operations

Utilize all available tools ensure the stores are running at maximum efficiencyWork with stores to achieve accuracy in shipping, receiving, and cash controlCommunicate consistently with associates to ensure understanding and execution of company initiatives

Competencies

Leadership: Demonstrates strong leadership qualities and is able to oversee and delegateResults Orientation: demonstrates the ability to consistently deliver results and achieve goalsCommunication: effectively conveys information and ideas in concise and meaningful way through both written and verbal communicationTeamwork/Collaboration: effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of goals

Required Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must have the ability to bend, stoop, reach, stand, move from one area of the building to another regularlyMust be able to sit and use a computer for an extended period of timeManual and physical dexterity needed to operate a computer keyboard and handle paper documents repetitivelySufficient near vision acuity to read information appearing on computer display screen, in hand-written forms, and printed on paperAdequate hearing and verbal abilities to communicate effectively in person and by telephoneAbility to lift and carry items weighing up to 25 pounds

Desired Skills and Abilities

Show initiative to assume additional responsibilities.Demonstrate the ability to adapt to changesExemplify a “Whatever It takes!” spirit.Ability to travel (up to 90%) from store-to-store, within a given geographic area.Ability and willingness to travel overnight for visits, training and business meetingsAbility to work varying days and hours, based on business needsStrong people, leadership, recruiting, training and operational skillsEffective written and verbal communication skills with store leaders, VP of Store Experience and Home OfficeStrong aptitude for interpreting retail data and applying solutions as problems ariseAbility to adapt to change and assume added responsibilitiesFoster a positive and motivating work environment, encouraging feedback and innovationHave established, taught, and demonstrated exceptional guest relationships through training, development, and lead by example in a specialty retail environmentEnsure high store standards including cleanliness are maintenance

Desired Education and Experience

Bachelor’s degree preferred5+ years of multi-unit retail or hospitality leadership experience requiredStellar track record of driving positive results

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

#73 in Fortune 100 Best Companies to Work For® 2023

#4 in Fortune Best Workplaces in Retail™ 2022

#93 in Best Workplaces for Millennials™ 2023

#34 in Fortune Best Workplaces for Women™ 2022

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