Core Responsibilities and Duties: 

Plan with local management to have appropriate workforce levels at each location, including delivery teams, warehouse, and office  Compliance – ensure compliance with policy and procedures, customer SOP’s and internal processes  Goals – Achieve financial goals, maintain Customer Key Performance Indicators (KPI’s) to meet or exceed goals  Work with assigned locations to ensure they are aware and understand their goals and help guide them to achieve each goal  Customer Reporting – Make sure all locations maintain and display KPI reports  Customer Relations – Develop relationships with local management, Client field personnel, and key Customer individuals  Start-up Responsibilities – Assist as needed and assigned on a “New Location” start-up  Ensure staff is properly trained to perform daily assigned tasks, processes and procedures  Audit KPI’s and monitor performance as needed  Make sure all locations maintain a safe, clean, and organized work environment  Ensure all inventory responsibilities are done timely and accurately as required  Cover Management vacations at each location as necessary  Facility Management – assist with local management as needed with managing maintenance and other expenses  Travel as required to ensure location meets performance standards and P&L numbers  Other duties as assigned 

Qualifications:  

High school diploma or GED required, college degree in business or equivalent work experience preferred  Must have at least 3 years management experience in a related field  Experience working with a 3PL Company in a home delivery environment a plus  Strong working knowledge of Microsoft office products; Excel, Word and PowerPoint                                                          Must possess excellent verbal, written, communication skills  Be able to multi-task in a fast-paced work environment  Travel as necessary  Working knowledge of company policies, practices and customer related matters as well home appliance knowledge is helpful 

Skills: 

 Able to articulate a high desire of achievement   Self-motivated and willingness to stretch personal goals   Strong verbal and written communication skills 

BEWARE OF FRAUD! 

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:

Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers