Eaton’s Electrical Engineering & Services division is currently seeking a District Operations Team Leader. This role is located out of San Antonio, TX.
The expected annual salary range for this role is $105,000 - $154,000 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:Eaton’s Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.
In this position you will:
• Manage projects and delegate assignments to field employees; ensure assignments are being completed safely within deadlines, at or under budget, and within quality expectations.
• Act as a technical expert in the engineering and services field by exhibiting product application knowledge, and customer interface.
• Provide coordination on service programs to optimize customer service and market penetration.
• Answer application questions and provide sales support.
• Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies. Provide leadership and direction to ensure professional growth for employees and retention within the district.
• Support and develop training plans and direct reports creating a strong talent bench to enhance DOC’s ability meet strategic goals and exceed customer expectations.
• Assure the safety of employees who work in low, medium, and high voltage work environments. Ensure strict compliance with safety policies, trains and implements safety programs, ensure safety equipment resources are available and properly tested, acts as a safety liaison with customers, ensures proper disposal of hazardous and nonhazardous materials.
• Provide input to the profit and strategic planning processes and submit monthly operations report summarizing key events throughout each month.
• Interface with customers, district operations, general sales force, manufacturing plants, product division management, and functional support staff.
• Handles escalation procedures in accordance with our 24/7 service business.
• Coordinate product warranty issues within the district to resolve customer issues in a timely and professional manner.
Basic Qualifications:
High School Diploma from an accredited institution or higherMinimum of three (3) years of experience leading large service engineering projects or three (3) years of management experience leading large service engineering, construction, utility, or electrical projectsMust be authorized to work in the United States without company sponsorship now and in the futureMust have a valid and unrestricted driver's license and must be able to pass a Motor Vehicle Record (MVR) checkNo relocation benefit is being offered for this position. Only candidates within a 50-mile radius of San Antonio, TX will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.Travel for this role will be 25%.
Preferred Qualifications:
• Knowledge and understanding of the Electrical industry, products and solutions.
• Candidate needs to have a working knowledge of the overall sales function, customer channels to market, and negotiation techniques and must be able to manage division, customer and departmental resources to maximize growth opportunities.
• Implementing growth plans
• Executing tactical plans to support the DOC’s goals.
• Electrical Contractor’s license
• Professional Engineering license
• General Contractor’s license
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You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.