Diverse Care Field Coordinator
HCR Home Care
Role and Responsibilities
The primary goal of the Diverse Care Field Coordinator is to provide a point of contact in the community to manage and nurture relationships with Black religious leaders who may refer individuals who need home care services. The Field Coordinator is the direct link between the clinical intake and the Black religious leaders.The Field Coordinator is responsible for educating on home health care, maintaining exceptional customer service, working within the schedules of the Black churches, which may include evenings and weekends.
Essential Functions
+ Accountable for developing and implementing outreach to Black churches and delivering patient referrals for Black seniors.
+ Responsible for appropriate messaging and positioning of home care services to each church group, including delivering informal and formal presentations with content-appropriate materials.
+ Outreach functions may also include representation at conferences, health fairs, community events, as well as planning and participating in CME and non-CME educational opportunities.
+ Regularly collaborates with the HCR Diverse Care team to resolve any provider issues.
+ Other duties as assigned.
This job description reflects managements assignment of essential functions; and nothing in this herein restricts managements right to assign or reassign duties and responsibilities to this job at any time.
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