POSITION PURPOSE:

Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

 

ESSENTIAL FUNCTIONS:

Check station before, during and after shift for proper set-up and cleanliness.Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.Record the details of the order from the guests, upsell, repeating the order to the guest to check for accuracy.Input the order into the Point of Sale computer in exact compliance with department protocol in order to inform the kitchen of the relevant details in the order being placed.When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.Replenish beverages as necessary and check with guests for overall satisfaction.Market and serve upon request any dessert items or specialty beverages.Monitor guest satisfaction and present check. Process check per resort procedures.Communicate with kitchen chefs and abide by their rules, guidelines and requests.Knowledge of food & beverage including food preparation is preferred. Perform job functions with attention to detail, speed and accuracy. Make progress on multiple assignments under time constraints.Ensures that stations are clean, orderly and stocked with the specified condiments and promotional material. Ensures that tables are set properly according to assigned station. Always completes side duties, including; stocking condiments, folding napkins, polishing glasses, etc. Effectively takes guest orders in a timely manner. Ensures that beverage orders are taken within two minutes after guest is seated. Maintains complete knowledge of all menu and beverage items, their prices, method of preparation, and availability.Performs all other job-related duties as requested.

 

QUALIFICATION STANDARDS:

 

EDUCATION

Prior hospitality experience preferred.

 

EXPERIENCE

Prefer six (6) months to one-year previous serving experience. Prior hospitality experience preferred.

 

LICENSES OR CERTIFICATES

Must be able to obtain a Health Card from the Southern Nevada Health District and a TAM Card

"Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”