**Join PDS Tech Commercial as a Documentation Specialist in Rosemont, IL!** Are you detail-oriented and thrive in a collaborative, fast-paced environment? PDS Tech Commercial is looking for a **Documentation Specialist** to join our team in a **hybrid role** ! If you're eager to contribute to the development of user documentation and support systems operations, this is the perfect opportunity for you. **About the Role:** As a **Documentation Specialist** , you'll be responsible for preparing, maintaining, and organizing documentation for programming, systems operations, and user support. You’ll translate complex business specifications into clear, concise user materials and ensure that everything runs smoothly by following pre-established guidelines. Your contributions will directly enhance the effectiveness of internal teams and improve user experiences. **Key Responsibilities:** + Prepare, maintain, and update documentation related to programming, systems operation, and user support. + Translate business specifications into user-friendly documentation and online help screens. + Work closely with teams to ensure all documentation aligns with current procedures and standards. + Manage and organize documentation in a Document Management System (ProjectWise or similar). + Work under direct supervision, meeting deadlines with high attention to detail. **Top 3-5 Must-Have Skills:** + Intermediate experience with Excel, Adobe Acrobat, Outlook, and Document Management Systems like ProjectWise. + Strong planning and organizational skills with the ability to follow instructions accurately. + Dependability in meeting deadlines, working independently, and maintaining a high level of focus and punctuality. + Problem-solving skills to identify issues, analyze contributing factors, and resolve challenges with appropriate management support. **Required Qualifications:** + Associate’s degree in a related area, or equivalent experience (0-2 years in a related field). + Knowledge of commonly used concepts, practices, and procedures within documentation management. + Ability to work within structured guidelines, performing tasks with minimal supervision. **Why Join Us?** At PDS Tech Commercial, we value innovation, accuracy, and a proactive approach to problem-solving. We offer a collaborative and supportive work environment where you’ll be empowered to grow your skills and advance your career. With flexible hybrid work options, a competitive pay rate of **$30-$32/hour** , and a great benefits package, this is your chance to join a company that invests in your future. **Pay Details:** $30.00 to $32.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance