Overview:

Receives mail and pulls and re-files documents and files on Institutional clients; updates tracking system on all associated activity.

Primary Responsibilities:Check manifests for documents received from Institutional customers to the actual documents; determine if the document is a copy or original.  Update tracking system with documents received either manually or by an import.         Pull files/documents requested by other team members and sign them out to each individual for tracking of files; update tracking system with release information on files that have been requested by customers.  Send files/documents to the correct customer.           Re-file files and/or documents returned to the vault; update tracking system with return information for re-instatements of any returned files from customers to support system accuracy.           Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.

Education and Experience Required:

High School or equivalent and a minimum of 1 year work experience     

Proficiency with personal computers     

Demonstrated written and verbal communication skills

Demonstrated problem-solving skills     

Good alpha/numeric skills           

Demonstrated organizational skills          

Education and Experience Preferred:

Ability to work under time constraints while maintaining accuracy            

Physical Requirements:

Able to lift 30 - 50 pounds

Able to climb on a ladder and/or stool and bend for filing

Able to stand for long periods of time

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:Buffalo, New York, United States of America