Suitland, Maryland, USA
6 days ago
Document Prep Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Description

Imaging Production Supervisor

Position Highlights

Identified Candidate will need to pass a Tier 3 Security Clearance prior to starting, this may take 3-6 months.

Identified candidate must complete and clear an Iron Mountain background check and drug test (Includes Marijuana) successfully prior to starting

Only US Citizens are eligible for this specific contract, hence for this position, Iron Mountain will consider only US Citizens.

This will be a 9 month contract

Position Summary:

Oversee the day-to-day projects within the Imaging Center. Resolve issues, adhere to department standards, monitor timelines and results.

Key Responsibilities:

Provide daily direction to employees in order to accomplish projects. Manage project timelines, quality and outcome of Customers orders.

Lead, mentor, cross train and provide accountable standards and measures to the department employees.

Research and resolve customer issues, modify work procedures as needed to meet customer demand.

Ability to assist in the invoicing process.

QUALIFICATIONS

Minimum Qualifications:

2-3 years supervisory experience highly preferred

Working knowledge of imaging processes including Kofax software

Experience with overseeing a team of 15+ employees

Ability to provide supervisory support across 2 shifts

Identified candidate will need to complete a pre-employment drug screen and background check successfully prior to start

Functional Knowledge, Skills, and Competencies:

Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills. Demonstrated basic billing knowledge.

Business Expertise:

Basic understanding of project lifecycles.

Leadership:

Instrumental in driving production through the Imaging Center personnel by leading and mentoring the imaging personnel.

Interpersonal Skills:

This position requires good communication skills to communicate effectively internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication. Ability to communicate effectively current imaging processes.

#CR

Reasonably expected salary range: $64,200.00 - $80,200.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0080629

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