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Job Title: Document Processor

Location: Saint Paul, MN

Position Type: Temporary to Hire

Hours: 8:00 AM - 4:45 PM (slight variations considered based on candidate needs)
Hybrid: Typically Tuesday and Wednesday in office, subject to change based on events and holidays

Position Overview:
Beacon Hill's client is seeking a Document Processor to support their Client Data Exchange team within the Technology Department. The team is responsible for processing and managing customer data for group life insurance eligibility and coverage management. This role provides additional support to balance the load across the team and ensure efficient processing of client files, particularly during busy periods such as annual enrollments.

Key Responsibilities:

Track, monitor, and process files accurately using the Client File Management (CFM) systemEnsure scheduled file transfer events are on time and properly processed through the systemSet up and maintain secure file transfers using Enterprise Managed File Transfer solutionsAnalyze client data and address customer inquiries regarding file discrepancies or data issuesCommunicate directly with clients during annual enrollment to verify or resolve issues with received filesManage workload to meet service level agreements (SLAs) and performance guarantees for internal and external customersResolve technical issues related to file exchanges and processing in a timely and accurate manner

Technical Skills and Qualifications:

Required:

Ability to work independently and meet deadlinesStrong attention to detail and ability to ensure data accuracyProficient in Microsoft ExcelEffective written and verbal communication skillsProblem-solving abilities and a collaborative team playerAdaptability and willingness to learn new processes and technologies

Preferred:

Experience with FIG and CPL products or Group InsuranceFamiliarity with mainframe systems and transaction processing systemsExperience with .txt file formatsProficiency in Microsoft Business Suite (Outlook, Word, Excel) 1402955_1736371538 To Apply for this Job Click Here