As a Systems/Platform Administrator - Docupace you will work independently, with your peers, and with our vendors to translate customer needs into technical solutions. You will be responsible for the control of the technical configuration of technical vendor assets by applying processes from documentation, change control management, reconfiguration, baselining, data management, and other relevant processes. You will manage and modify the elements that comprise information produced as a part of the software vendor process. You will be responsible for understanding vendor capabilities to best leverage the technology we have to deliver on our business objectives. This includes providing vendor & configuration knowledge, release management, understanding vendor upgrades for impacts, life-cycle and capacity management, configuring the system to deliver value, and maintaining certificates.

         

          

Technical Configuration

Lead the effort or assist in configuration of Docupace platform based on business requirements.System configuration via software and/or scripting with focus on automation and reusability.Implement workflows, forms, and other customizations.Create/maintain form bundles and integrate into the workflows.Manage user permissions and access controls.Maintain vendor certificates that interact with Docupace and other related platforms via Thrivent.Perform data analysis and develop/maintain reports and dashboards that help drive business decisions.Create processes, procedures, and documentation.Coordinate deployments and configurations sync across environmentsEnsure platform compliance with relevant industry regulations and standards.Ensure data integrity and manage data migrations.

Managing Technology Vendors

Ability to understand a vendor platform to be able to support configuration via software and/or scripting to integrate with Docupace.Collaborate with vendor to develop Test Automation capabilities as it applies to the Docupace platform and related systems.Ability to identify vendor release impacts and support release validation.Participate in proof of concept / technology with the vendor (ex SOW process).Ability to support user provisioning and user account management (systematic or manual).Works collaborative with technology vendors to address system/platform and business needs.

Collaborating within the team

Participate in and may lead teams collaboration session to provide technical expertise to solve problem/remove roadblockParticipate in and may lead product and release planning to help decompose workParticipate in and lead the configuration, setup, and implementation to meet the solution/validation needs.

     

Collaboration outside the team:

Networks outside of the team to grow skillsBring awareness to their role across key stakeholdersActively working to learn how their role fits within the larger Thrivent ecosystemParticipates in team support rotation, if applicable

Coaching Others

May provide guidance to junior team members and share knowledge with peers to help them learn foundational configuration skills

Building Talent

Seeks to grow themselves through experiences and learning opportunities and share back with the team when applicableContributes to an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and supports a culture that represents the Thrivent purpose, promise, values, ensuring that Thrivent's trust and reputation remain strong with it's clientsModels Thrivent's Leadership Competencies

Technical Acumen

May have understanding of basic principles of Dev Ops to be able to make recommendations / implement Dev Ops for vendor packagesUnderstanding of basic engineering and/or software development principles and terminologyUnderstanding of common IT controls and processes (change management etc.)Understanding of common operating systems (Windows, Linux, etc.) and proficiency in at least one operating systemBasic understanding of common technical protocols, constructs, and concepts including but not limited to: basic networking and networking protocols, servers, storage, databases, application hosting platforms, cloud computing, and common application development toolingUnderstanding and familiarity of common security concepts, practices, and tools

General

Understand and apply system & platform policies, standards, and processes to ensure the confidentiality, integrity, and availability to ThriventAssess and interpret policies and procedures and relevant business and technology processesIdentify and recommend process improvements to streamline and enhance technology solutionsUnderstand potential technology risks and respond appropriatelyProvide assistance with other deployed technologies, as neededSupport regulatory examinations and internal audits, as neededProvide on call support of deployed technologies, as needed

Required:

Bachelor’s degree or equivalent experience in computer science, information security, business, mathematics or related field2+ years of experience as Docupace platform admin3+ years of experience with systems/platform configurationDocupace Certification/TrainingDemonstrated leadership on small-mid scale projects impacting strategic prioritiesUnderstanding of the Docupace system basic principlesKnowledge of Docupace domain and structuresKnowledge of PDF form fields used by Docupace

Preferred: 

Strong knowledge of Wealth Management ProductsKnowledge of Networking Protocols, Single Sign On, entitlement provisioning, and virtualization technologies.Test Data Maintenance and masking knowledgeLearning AgilityCollaborationAnalytical ThinkingCritical ThinkingStrong Organizational SkillsDiagnose, troubleshoot & perform repairs on responsible technologiesTechnology Standards, Procedures, PoliciesKnowledge and Proficient in the following Technologies a plus:JavaJavascriptJSONHTMLCSS (style sheets)SQLRegular ExpressionsSFTPAPIsRESTXML schemasWorking knowledge of AWS Cloud ComputingDatabase architecture

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $76,132.00 - $103,001.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.