As a Systems/Platform Administrator - Docupace you will work independently, with your peers, and with our vendors to translate customer needs into technical solutions. You will be responsible for the control of the technical configuration of technical vendor assets by applying processes from documentation, change control management, reconfiguration, baselining, data management, and other relevant processes. You will manage and modify the elements that comprise information produced as a part of the software vendor process. You will be responsible for understanding vendor capabilities to best leverage the technology we have to deliver on our business objectives. This includes providing vendor & configuration knowledge, release management, understanding vendor upgrades for impacts, life-cycle and capacity management, configuring the system to deliver value, and maintaining certificates. Technical Configuration + Lead the effort or assist in configuration of Docupace platform based on business requirements. + System configuration via software and/or scripting with focus on automation and reusability. + Implement workflows, forms, and other customizations. + Create/maintain form bundles and integrate into the workflows. + Manage user permissions and access controls. + Maintain vendor certificates that interact with Docupace and other related platforms via Thrivent. + Perform data analysis and develop/maintain reports and dashboards that help drive business decisions. + Create processes, procedures, and documentation. + Coordinate deployments and configurations sync across environments + Ensure platform compliance with relevant industry regulations and standards. + Ensure data integrity and manage data migrations. Managing Technology Vendors + Ability to understand a vendor platform to be able to support configuration via software and/or scripting to integrate with Docupace. + Collaborate with vendor to develop Test Automation capabilities as it applies to the Docupace platform and related systems. + Ability to identify vendor release impacts and support release validation. + Participate in proof of concept / technology with the vendor (ex SOW process). + Ability to support user provisioning and user account management (systematic or manual). + Works collaborative with technology vendors to address system/platform and business needs. Collaborating within the team + Participate in and may lead teams collaboration session to provide technical expertise to solve problem/remove roadblock + Participate in and may lead product and release planning to help decompose work + Participate in and lead the configuration, setup, and implementation to meet the solution/validation needs. Collaboration outside the team: + Networks outside of the team to grow skills + Bring awareness to their role across key stakeholders + Actively working to learn how their role fits within the larger Thrivent ecosystem + Participates in team support rotation, if applicable Coaching Others + May provide guidance to junior team members and share knowledge with peers to help them learn foundational configuration skills Building Talent + Seeks to grow themselves through experiences and learning opportunities and share back with the team when applicable + Contributes to an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. + Shapes and supports a culture that represents the Thrivent purpose, promise, values, ensuring that Thrivent's trust and reputation remain strong with it's clients + Models Thrivent's Leadership Competencies Technical Acumen + May have understanding of basic principles of Dev Ops to be able to make recommendations / implement Dev Ops for vendor packages + Understanding of basic engineering and/or software development principles and terminology + Understanding of common IT controls and processes (change management etc.) + Understanding of common operating systems (Windows, Linux, etc.) and proficiency in at least one operating system + Basic understanding of common technical protocols, constructs, and concepts including but not limited to: basic networking and networking protocols, servers, storage, databases, application hosting platforms, cloud computing, and common application development tooling + Understanding and familiarity of common security concepts, practices, and tools General + Understand and apply system & platform policies, standards, and processes to ensure the confidentiality, integrity, and availability to Thrivent + Assess and interpret policies and procedures and relevant business and technology processes + Identify and recommend process improvements to streamline and enhance technology solutions + Understand potential technology risks and respond appropriately + Provide assistance with other deployed technologies, as needed + Support regulatory examinations and internal audits, as needed + Provide on call support of deployed technologies, as needed Required: + Bachelor’s degree or equivalent experience in computer science, information security, business, mathematics or related field + 2+ years of experience as Docupace platform admin + 3+ years of experience with systems/platform configuration + Docupace Certification/Training + Demonstrated leadership on small-mid scale projects impacting strategic priorities + Understanding of the Docupace system basic principles + Knowledge of Docupace domain and structures + Knowledge of PDF form fields used by Docupace Preferred: + Strong knowledge of Wealth Management Products + Knowledge of Networking Protocols, Single Sign On, entitlement provisioning, and virtualization technologies. + Test Data Maintenance and masking knowledge + Learning Agility + Collaboration + Analytical Thinking + Critical Thinking + Strong Organizational Skills + Diagnose, troubleshoot & perform repairs on responsible technologies + Technology Standards, Procedures, Policies + Knowledge and Proficient in the following Technologies a plus: + Java + Javascript + JSON + HTML + CSS (style sheets) + SQL + Regular Expressions + SFTP + APIs + REST + XML schemas + Working knowledge of AWS Cloud Computing + Database architecture Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $76,132.00 - $103,001.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.