Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Domain Trainee - Data Visualization
Responsibilities
• Develop and implement data collection systems and other strategies that optimize data quality
• Acquire data from provided sources
• Interpret data and analyze results
• Identify, analyze and interpret trends or patterns relating to key performance indicators
• Identify anomalies in various data sources
• Filter and “clean” data
• Incorporate data analysis into designated ongoing reports
• Use analyzed data to build reports, identifying process improvement opportunities
• Professional experience in sales operations, data analysis, or another related field
• Experience with CPQ. The candidate will have strong critical thinking skills and enjoy partnering with a variety of teams to create strong relationships
• Cloud Reseller Operations accuracy TAT metrics reports creation
• Enforce to all organizational policies, procedures, standards and practices
• Other duties, consistent with skills and experience, as directed by the reporting manager
• Attend meetings set up by management
Other requirements:
• Availability to deliver training to other associates whenever the direct outstanding requests it.
Qualifications we seek in you
Minimum qualifications
• Advanced Salesforce Expertise: Demonstrated proficiency in Salesforce (Org62) for creating and optimizing dashboards and reports that effectively track team KPIs, including processed volume and cycle time.
• Tableau BI Experience: Strong background in utilizing Tableau for data visualization and reporting, with the ability to transform complex data sets into intuitive dashboards and reports.
• Business Impact Reporting: Experience in developing insightful reports that provide actionable business impact insights, facilitating informed decision-making for stakeholders.
• Good Excel knowledge;
• University graduate (Economic studies are an advantage);
• Similar work experience preferred;
• Work experience with ERP systems (advantage);
Preferred qualifications
• Proficiency in MS office (mainly Excel);
• Good interpersonal skills and negotiating dispute resolution skills;
• Analytical skills;
• Excellent customer orientation and ability of multi-tasking tasks prioritization;
• Preferred Skills:
• ERP Knowledge (SAP, Coupa knowledge is a plus);
• Presentation skills;
• Good time management customer management
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.