Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Domestic Adjuster-UK wide

Have a front row seat at the human side of insurance 

Job Location: UK wideJob Type: PermanentRemuneration: Competitive salary package with company car/allowance taking into account skills, experience and qualifications

We have a fantastic opportunity for those with buildings repair knowledge and a desire to deliver first class customer service, to become Property Loss Adjusters across different areas of the UK.

Do you scope building works in relation to insurance claims, have buildings construction knowledge, know how to establish pre-existing damage and causation, have face to face customer experience, and are passionate about delivering first class customer service? If so, we’d love to hear from you!

As a Home Claims Loss Adjuster, we’ll provide you with full training to allow you to manage a caseload of domestic property damage claims, including visiting customers at their homes, scoping and assessing the insured damage, co-ordinating visits from contractors, and agreeing settlement of the claim within the terms of the policy, whilst taking care of our customers throughout.

Imagine yourself stepping into people's lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You'll be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, where you will progress the claim whilst keeping the customer fully updated.

Along with visits to customers’ properties, we are happy for your base to be a balance of our office and your home.

This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.

The skills you will have when you apply:

A full UK Driving Licence: It is essential you can travel by car

Building knowledge: Have an understanding of building works and the construction of a domestic property. 

Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly and negotiate fair settlements for all, whilst taking care of our customers

Problem-solving abilities: You should be able to identify and solve problems efficiently

Time management: As you’ll be planning your own week you must effectively manage your time, prioritise tasks, and meet deadlines. You will be required to handle multiple claims simultaneously.

What is helpful, but not vital, in your application:

Technology: Use of Apple software such as iPads, or other tablets

The skills that will be developed once working:

Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.

Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification and beyond to full chartered status.

What we’ll give you for this role:

Remuneration & more

Competitive salary taking into account skills, experience and qualifications

A Self Invested Personal Pension Scheme (SIPP)

You will join an appropriate incentive (bonus) scheme

Fully funded company vehicle or cash in lieu allowance

Holiday allowance of 25 days plus bank holidays

Flexible working with a mix of our office and your home

Health & support

Private healthcare plan (including pre-existing conditions)

Life assurance

Employee assistance programme for employee wellbeing  

Group Income Protection  

Other benefits

Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications

Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

Our Sedgwick University offering empowers you to excel, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.