ESSENTIAL JOB FUNCTIONS:

 Ensures total operation is compliant with state and federal regulations (e.g. FDA approved
Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production
standards and ensure facility compliance.
 Maintains high level of customer service and positive donor experience in line with company
values and culture.
 Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and
maintains an orderly work area with sufficient supplies to meet production demands.
 Maintains Donor Center equipment based on Standard Operating Procedures and applicable
manufacturer instructions.
 Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality
of plasma product.
 Maintains Donor confidentiality based on company policy.
 Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
 Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as
daily/monthly) on equipment.
 Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous
waste.
 Performs other job-related tasks, as assigned.

Donor Eligibility:

 Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
 Performs donor vitals evaluation per Standard Operations Procedure.
 Performs finger stick for Microhematocrit and Total Protein determination.
 Registers applicant donors per Standard Operating Procedures.

Plasma Collection:

 Sets up and prepares all equipment and disposable supplies for venipuncture and
plasmapheresis procedures per standard operating procedures.
 Disconnects donor after plasmapheresis process is completed per standard operating
procedures.
 Maintains proper ratio to ensure donor safety and quality of product.
 Operates the automated plasmapheresis machines including response and evaluation of all
machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

 Prompt and sterile collection and storage of plasma product and samples per Standard Operating
Procedures.
 Handles tested and untested product, as well as product with unsuitable test results.
 Properly organize samples and product in a walk-in storage freezer per Standard Operating
Procedures.
 Prepares product and samples for shipments, per Standard Operating Procedures and federal
transportation regulations.
 Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if
equipment is not functioning properly. Record variance if applicable.

JOB SPECIFICATIONS:

 High school diploma or equivalent (GED) required.
 Three (3) months’ experience in clerical or customer service position preferred.
 Specific certification or licensing based on State requirements.
 Basic computer knowledge and skills required.
 Ability to speak, read, write (legibly and accurately), and understand English required.
 Strong customer service skills required.
 Strong organizational skills required.
 Ability to read, follow, and interpret regulations, instructions and manuals required.
 Ability to understand verbal instruction required.
 Ability to read numbers on screening equipment and perform basic mathematical calculations
required.
 Effective communication skills required.

SCHEDULING:

 Must be able to workday and evening hours, weekends, holidays, and extended shifts on a
frequent basis.
 Attendance and punctuality required.

PHYSICAL REQUIREMENTS:

 Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.
 Ability to sit or stand for extended periods.
 Ability to tug, lift, and pull up to thirty-five pounds.
 Ability to bend, stoop, or kneel.
 Occupational exposure to blood borne pathogens.
 Ability to view video display terminal less than 18” away from face for extended periods of
time, up to four (4) hours at a time.
 Ability to work in an environment with a temperature of -40C or colder for extended periods.
 Occasional exposure to and handling of dry ice.
 Ability to perform precise tasks that require repetitive small motor skills, such as drawing
blood for diagnostic tests.
 Ability to use assistive devices if needed for mobility or communication.