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Our client, a non-profit organization, is seeking a temporary Donor Services Assistant to join their Development Department in Washington, DC!
About the Job:
* Respond to donor correspondence and inquiries and use the database to resolve issues.
* Utilize all new methods and opportunities to recruit new members and solicit further support of the organization.
* Maintain the database and update records as necessary.
* Sort and respond to incoming correspondence. Handle any return mail or rejected checks.
* Collaborate across departments and support other tasks as necessary.
About You:
* 2+ years of customer service experience are required; preferably in the non-profit sector.
* Experience with large-scale call, email, and mail volume is also required.
* A bachelor's degree in a related field is preferred.
* Excel, Word, Salesforce, and ZenDesk or a similar ticketing system are required.
* Bilingual capabilities are a plus!
About the Position:
* $24/hr-$26/hr
* Temporary starting ASAP!
* This position is slated to last ~4 months.
* Hybrid with 1-2 days/week onsite in Washington, DC.
* Metro accessible office.