Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
JR69778 DRAM Emerging Quality And Reliability Assurance EngineerResponsibilities and Tasks
Manage FA of Customer Concerns
Understand the customer complaint as it relates to the DRAM component or moduleWhen not already provided, initiate contact with customer or customer representative to identify specific failing conditionsOversee and direct initial bench level, system level, and ATE level analysis and interpret resultsCoordinate detailed component level analysis (electrical (EFA) and physical (PFA)) and interpret resultsManage Communication of Results with Manufacturing and Engineering Teams
Review feedback/Corrective Action (CA) from various manufacturing areasAsk follow-up questions as necessary to provide an adequate customer responseTranslate results to a customer friendly formatAnalyze data from various sources for trends and variationsCommunicate the needed process improvementsProvide FA Reports to External Customers
Summarize the RMA background and FA resultsIdentify the root cause and potential improvements for use in reportsIdentify and provide containment information associated risk assessmentGenerate both interim and final FA reports for customer consumptionProvide customer support for ongoing questions/concerns related to the FA reportLearn Knowledge of Device Capabilities and Characteristics
Understand the latest process technologyRecognize differences from previous technology nodes with the associated risksUnderstand the datasheet specifications for each deviceStay up-to-date on common customer DRAM applicationsPartner with field support teams to understand ongoing customer statusRequirements:
Bachelor's or Master's Degree in Electrical/Electronic/Physics/Computer Engineering or meaningful experienceAble to use Excel/ JMP for data analysis will be an advantagedAble work independently and less job supervisionHighly motivated and driven to achieve targets in tight schedule with limited resourcesStrong communication skills and coordinating abilities to work across various functional teamGood and positive interpersonal skills and growth mindsetAbout Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
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