Job Summary:
The Drayage Operations Executive is a key team member of a high energy and ever-evolving department that supports domestic drayage pick-up and delivery services for our clients. They will be responsible for end-to-end-services for our clients, including carrier procurement, pricing, booking, and tracking containers through a shipment life-cycle. This position encompasses someone with a strong background in logistics, preferably drayage and port operations, and a drive for excellence. This role requires hands-on leadership and a person who is capable and willing to jump in for support and assistance to his/her colleagues with confident and strategic solutions. This individual will report to the Manager of Drayage Operations.
Essential Functions:
Fully knowledgeable of all operational aspects of our TMS and how the workflow is setup to be as efficient as possible; brings suggestions how to automate and improve processes. Able to input and execute loads for dispatch/pick-up according to clients’ needs and requirements; is highly flexible and can mold to different customer demands. Proactive communicator via phone & ability to communicate at a high level via email. Possess a problem solving mentality; offer up creative solutions for issue resolution. Establish and create carrier relationships and partnerships at national port and rail heads. Build key relationships with both truckers and customers to ensure Cardinal Logistics is seen as best-in-class service provider. Excellent sense of container tracking to ensure we avoid all detention, demurrage, per diem, storage, etc.; Comes up with unique and effective solutions to eliminate these costs. Strong understanding of how Import Customs process works related to freight/cargo releases, pickup numbers, clearance procedures, Rail/CY operations, etc. and can act as a lead facilitator to keep containers moving. Ensure all documentation regarding drayage shipments are correct, clear and communicated to the appropriate parties; able to proactively identify when missing details will causes problems before they occur. Strong understanding of rate reconciliation for drayage shipments; ability to understand accessorials and importance of time sensitive resolution. Financially savvy to ensure carriers are invoicing based on quoted services.
Other Requirements:
Reports to Manager of Drayage Operations 1-2 years in Drayage or Inter-modal operations preferred Four year degree required Self-starter, highly motivated, and growth minded EEO/AA/M/F/VETS/DISABLED Other details Pay Type Salary Required Education Bachelor’s Degree