Your perspective:

Salary up to £27,000 dependant on experiencePrivate Healthcare with no excess payments for the employeeEmployee supported volunteeringEnhanced family leave provisionsPerkbox and Employee assistance ProgrammeCompany sick pay Employee recognition schemeGenerous employee referral schemeClearly defined Career path (and all the important support along the way)Access to state-of-the-art technologyGlobal presence and opportunities worldwideLong Service Programme

Your area of responsibility:

Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions.

Driving, Delivery, and Pick-up:                                                                            

Drive Encore owned, leased, or rented vehicles including vansDrive Results - Maintain set routes and schedules as directed by their supervisor to meet customer expectationsLoading and unloading of vehiclesReview orders for accuracy during both delivery and pickup to ensure all items are accounted forEnsure contents are properly secured inside of truck to prevent breakage or damage to gearDo the Right Thing - Obey all applicable traffic laws and drive according to the weather/road conditionsAble to complete a manual and/or electronic log book, based on an assigned region

Customer Service:                                                                                                                

Deliver World Class Service - Provide superior customer service and strive to exceed the needs and expectations of both internal and external customersMaintain a positive relationship with all clients through effective communication and interactionAssist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and warehouse personnel and arranging for 3rd party transportation to support regional needs

Equipment Handling

Value People - Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.Participate in annual physical inventory process.Perform quality control and equipment staging in warehouse as directed.Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance:                                                              

Works with the dispatcher to ensure vehicles are well maintained through scheduled service appointments as requiredMaintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debrisPerform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each tripMaintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.Identify mechanical maintenance needs as they occurReport any vehicle damages or traffic violations to immediate supervisor in a timely manner

What you bring with you:

Valid Driver’s LicenseClean driving record.Basic Computer SkillsExceptional customer service skills.General knowledge of vehicle inspection and maintenance.General understanding of proper load securement.Proficient using GPS and other routing systems.Ability to drive or sit for long hours at a time.Good communication skills with internal and external customers.High degree of team work with customers, peers, and managers.Ability to use and understand automated routing software.General competencies skills in smartphone use.Serve as a brand advocate and ambassador in every interaction.

Our promise to you:

Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers