DUTIES: Assist with transportation of clients to and from appointments, housing placements, and other placement points as needed. Delivery and pick up of supplies and program documents to and from various BRC programs and DHS facilities. When driving is not required, Answer phones and Handle program mail. Responsible for greeting visitors to the facility in a professional manner. Provide relief at various posts as needed. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. This position is subject to mandatory overtime. HOURS: Full-time, 37.5 hours per week This position is subject to mandatory overtime + Monday-Friday 3pm-11:30pm *Vaccination preferred but not required QUALIFICATIONS: High School diploma or GED required. CPR Certification or the ability to obtain certification required. NYC Fire Safety Guard Certification or the ability to obtain certification required. NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification. Security guard license preferred; employees must be willing to attempt to acquire license. Food Handler Certificate preferred; employees must be willing to attempt to acquire certification. TB clearance when required. Valid NYS Drivers License Required. Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required. Bilingual abilities a plus. *Vaccination preferred but not required. MAKE AN IMPACT: Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION: This 200-bed shelter is designed for homeless men who are in need of job training and employment. Located at BRC's new Landing Road facility in the Bronx, this new shelter opened in January 2018. Similar to the Palace Employment Residence, the Reaching New Heights Residence provides temporary housing for a period of six to nine months. During this time, clients are guided through a structured continuum of treatment and training designed to give them the skills they need to address any substance abuse and/or health issues and to find and maintain permanent employment and housing. The Reaching New Heights Residence is funded by the NYC Department of Homeless Services. BENEFITS: BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: + Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. + A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. + Tuition assistance and many training opportunities for career development. + Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.