DUA Governance Manager
Location - Sydney
Permanent full-time role
The opportunity
An exciting opportunity for a Third-Party Governance Manager/Delegated Underwriting Authority (DUA) Governance Manager to join our Chief Underwriting Office (CUO) Governance team. This role reports into the GM Underwriting Governance & Performance to provide leadership, direction, coordination, and oversight of activities required to establish and implement a robust DUA governance framework.
Lead the DUA Specialists with a focus on effectively embedding DUA governance disciplines and appropriate capabilities across the team and more broadly across AUSPAC business areas
Develop and manage execution of the team’s annual workplan, and provide input to the broader team’s strategic priorities
Actively coach and mentor the team to develop skills and capabilities and ensure optimum performance, employee engagement and retention
Lead the development, implementation and maintenance of DUA governance processes and systems across AUSPAC and drive the DUA Audit Management Process and ensure that audit schedules are met providing appropriate reporting and monitoring of audit progress and actions
Develop, enhance and maintain appropriate DUA governance and risk reporting to support the progress reporting of DUA governance activities and effectively collaborate with stakeholders to ensure that the DUA Governance and Operational Standard (DUAGOS) is followed across all DUA activities where appropriate
Ensure alignment of DUAGOS with Group Underwriting Standards and other relevant Group standards or policies
Execute governance activities to ensure adherence to the DUA governance processes and report accordingly (e.g. through the DUA Committee)
Effectively represent the Chief Underwriting Office (CUO) Governance team across the CUO function and broader AUSPAC business units
Proactively identify and implement/manage/record (within Insight) DUA governance enhancements or control weaknesses or issues
This role will also work closely with National Portfolio Managers (NPMs), Distribution, Risk & Compliance and Legal teams to ensure that DUA requirements are carried out in accordance with QBE and regulatory requirements and QBE policies and standards
About you
Demonstrated leadership experience with detailed knowledge of underwriting and DUA governance processes and principles
Sound knowledge of risk, compliance and audit management matters as it relates to DUA governance
Sound knowledge of general insurance industry
Ability to influence senior leaders and to build and maintain positive relationships with internal/external stakeholders
Ability to work under pressure and manage and deliver on conflicting priorities
Experience in producing high-quality detailed reports with excellent attention to detail
Experience with implementing processes, systems or tools that require engagement and collaboration across multiple functions
Strong organisational/project management skills
Strong time management, analytical and problem-solving skills
Excellent written/verbal communicator, with strong facilitation and negotiation skills
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBE’s Family Domestic Violence First Responder Network
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
APPLY NOW and let’s make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com
Skills:
Analytical Thinking, Audit Management, Commercial Acumen, Critical Thinking, Customer Value Management, Detail-Oriented, Insurance Underwriting, Intentional collaboration, Managing performance, Negotiation, Regulatory Compliance, Risk Management, Stakeholder Management, Strategic Management, Team ManagementApplication Close Date: 17/01/2025 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.