Ductless Technical Specialist
Trane Technologies
At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**Job Summary:**
Trane in Carrollton, TX is hiring for a **VRF/Ductless Technical Specialist** to join the team. In this position you will working closely with our contractor customers and internal fulfillment team to ensure proper installation and startup of Trane VRF and Ductless products.
**Thrive at work and at home:**
+ **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives – **WE DARE TO CARE** !
+ **Family building benefits** include fertility coverage and adoption/surrogacy assistance.
+ **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.
+ **Paid time off,** including in support of **volunteer** and **parental leave** needs.
+ Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** .
+ Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !
**Where is the work:**
This role has been designated as ** Remote within a Geography** . While most work can be done remotely, there are geographical travel and time-zone considerations. Shared touch-down workspace available on-site. _*The Company reserves the right to modify this designation should business needs require._
**Responsibilities:**
+ Majority of work on job sites will be conducted in North Texas region
+ Daily travel is required, with up to 20% of overnight travel.
+ Participate in VRF/Ductless post sales product success
+ Monitor, and measure process and process measurements to effectively and efficiently meet customer needs in regard to all post sales ductless activity including but not limited to startup and beyond.
+ Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.
+ Provide commercial and high-level technical product sales training to district office personnel and customers as required.
+ Conduct field training of customers in the install and troubleshooting of VRF and Ductless products.
+ Able to troubleshoot VRF and Ductless products.
+ Assist customers in the startup and commissioning of VRF and ductless products.
+ Build consultative relationships and trust with owners and contracting customers.
+ Support district office performance by coaching sales personnel in competent VRF product sales, application, and customer support.
+ Administration of warranty process and all post sales activity for ductless business.
+ Participate in Mitsubishi DSG program as a representative for your district/territory.
**Qualifications:**
+ Minimum of 2-5 years of VRF Experience.
+ Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred.
+ Must be able to travel throughout assigned territory
+ Great public speaking and presenting experience is required
+ Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
+ DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
**Base Compensation Range:** $90,000 - $127,500 annually. This role offers an incentive plan
_***Disclaimer: This base salary range is based on US national averages. Actual base pay could be a result of seniority, merit, experience, geographic location where the work is performed, etc._
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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