Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments. Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

Your mission is to drive strategy, collaboration, innovation and operational excellence around customer onboarding for current and new products and currencies. The Due Diligence Senior lead is a strong leader with a mindset that allows them to create a vision to build and execute processes that put our customers first while being aware of the risks surrounding the industry-specific products and requirements set by regulations and partners. 

The role as a Due Diligence Senior Lead gives you the opportunity to:

Create an overall direction for the team, implementing this strategy through strong communication that includes a plan of action, clear expectations and accountabilityLead teams and team leads on strategic, operational, administrative and process levels, creating a governance and oversight structureEstablish team scope, provide vision and an execution plan to internally market the value-add of the team capability and expertiseCreate a data driven framework to identify, collect, analyze and interpret valuable aspects of the team’s daily workPlan capacity and own performance improvement for the teamEstablish effective operational processes, task allocation, training and performance management with a tightly managed cost baseDrive and support communication with the product teams and provide valuable insights for enhancements from the customer's and teams perspective

As a DD Senior Lead you have a Relationship Mind-set to:

Act as an effective liaison with product, compliance and operational KYC teams to ensure clear communication of decisions and policies, identify and drive opportunities and enable a process improvement escalation pathCollaborate with internal teams in various offices and departments to manage operational impact of process changes within the teamProactively document and communicate team progress, challenges and plans on a global levelOnboard and support team leads in their growth and development

As a DD Senior Lead you have a Compliance Mind-set to:

Ensure team’s understanding of our regulatory obligations, how our policies fulfill them and how our risk-based approach deters and prevents money laundering and financial crimeSupport development of compliance knowledge and provide advice within compliance operations and cross team, ensuring that we deliver on the banking partner experience while considering operational impact and cost scalingAbility to represent the policies, processes and auditable work to regulators and auditors while guaranteeing current documentation and accuracy of necessary work procedures
Qualifications
Please apply by submitting your resume in English. Applications in Portuguese will not be considered. Excellent written and verbal English skillsA minimum of 3+ years of experience in KYC/AML, financial crime, compliance, or a related field within the financial services industryAt least 3+ years of leading medium to large sized teamsThe ability to identify, create and apply processes, methods, knowledge, skills and experiences with the aim to achieve project objectivesGood understanding and ability to analyze and move team’s metricsGreat communication and presentations skills to support internal and external cross-team projects and auditsGood understanding of the regulatory framework surrounding verificationPassion for leading and living our company valuesProven track record of taking individual ownership and responsibility as well as being a great team-player
Additional Information
Please apply by submitting your resume in English. Applications in Portuguese will not be considered. This is a hybrid position located in Sao Paulo, and not fully remote. You must be able to commute to the office or open to relocationYou must already be legally authorized to work in São Paulo, Brazil

Benefits: