Job Description

Description

Immediate Hire!!! We are growing like crazy…

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

Drive sales and profitability through effective execution of the Company’s business planCreate a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship buildingConduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate managementAct as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brandWork with integrity, honesty and accountability in all situationsResponsibilities Include:Early morning availability is a must!!Be home for the afternoon, evening and night.! Able to perform all responsibilities of restaurant team membersLead team meetings, along with Restaurant ManagerOversee Brand Training Programs, schedule, train, validate, certify team and shift lead staffEnsure Brand standards, recipes and systems are executedCreate and maintain a guest focused culture in the restaurantReview guest feedback results and implement action plans to drive improvementCommunicates restaurant priorities, goals and results to restaurant team membersExecute along with RM, new product rollouts including training, marketing and sampling where applicableExecution of Point of Purchase instore set up per Brand standardsMaintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable lawsControl costs to help maximize profitabilityCompletion of inventory on a periodic basis as determined by FranchiseeSupport RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standardsSupport RM in assigning staff and deploymentSupport to RM in completion of supplier and other vendor ordersConduct self-assessments and corresponding action plansEnsure restaurant budget is met as determined by FranchiseeManages cash over/short in restaurant and ensures team members are following franchisees cash management policiesEngages with Dunkin Brands Field Operations team as appropriate
Management Responsibilities Include:Recruit, hire, onboard and develop restaurant team membersAssist team and shift lead performance appraisal processCoach restaurant team members to drive sales, improve profitability and guest satisfaction

Benefits of working for a Dunkin' franchisee:

Competitive wagesAwesome team-oriented environmentLots of potential for growth within the company for those who work hardWe are looking to fill positions as we grow like crazy… Immediate hire.Early morning availability is a must!!Be home for the afternoon, evening and night.
Requirements
Previous managerial experience preferred but not requiredPrevious fast food/quick service restaurant experience requiredTop-notch customer service skillsStrong verbal and written communication skillsExcellent leadership skillsWorks well under pressure and is able to multi-taskFinancial literacy and analytical/problem solving skillsAccess to a vehicle and a valid Driver's License requiredAbility to lift 50 lbsMust submit to a background check
About

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.