At Loyola, we know you’re more than your job. We see you and all your potential. That’s why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.
• Benefits from Day One
• Retirement (403B)
• Daily Pay
• Career Development
• Tuition Reimbursement
• Referral Rewards
Dynamic Partner ensures effective scheduling operations for the Patient Access Team. Conveys a professional positive image of Loyola Medicine in all interactions with co-workers, patients, physicians, nurses and ancillary areas. Anticipates and promptly responds to patient and clinical partner inquiries. Actively participates in identifying and resolving scheduling errors, aux time discrepancies, and service maintenance and training issues. Answers phones to assist to patients and physicians requesting referrals and appointments. Pre-registers patients for appointments and tests, verifies and updates patient demographic and insurance information. Assist management with daily operational duties and reports. Establishes and maintains partnership with dynamic scheduler sharing joint ownership of the success of the team, patient access, and provider schedules to achieve aligned goals. Serves as the main point of contact for issues that require escalation. Acts as leader for improving quality and processes within the team.
Position Requirements
Associates Degree OR equivalent training acquired via work experience or educationMinimum 1-2 years of previous job-related experienceDemonstrate customer service excellenceBasic Keyboarding SkillsMicrosoft ExcelMicrosoft WordOur Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.