Job Requirements Responsibilities: + Deep understanding and experience using the MS D365 FO Platform + Manage the change control management process of future changes, releases, updates and enhancements of the D365 environments: Production, UAT and Development. + Work with internal and external partners to develop and deploy quality enhancements in accordance with industry best practices and company processes; solutions will include D365 modifications, reporting and integrations with legacy applications. + Experience with relational Databases, SQL and Data modelling. + Experience with Azure DevOps and an understanding of source control versioning and branching. + Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscape + Excellent analytical, communication and technical skills combined with excellent planning and organizational skills + Identify continuous improvement opportunities for assigned systems and processes. + Assist in the supporting applications, features, functions, systems and in the configuration, updates, and upgrades to D365. + Coordinate and lead user acceptance tests with the business units and end users against business requirements. + Partner with internal and external support teams to resolve any D365 issues or bugs. + Provide end user guidance, documentation and assist users with day-to-day issues, problems, and questions. + Stay abreast of D365 enhancements, adapt quickly, and self-learn. Qualifications/ Experience: + B.A. or B.S. Degree in Computer Science, IS, IT or related field, or equivalent combination of education and work experience. + 5 – 7 years of total IT experience. + 5 years of experience with D365 F&O (formerly AX) development. + D365 CRM Experience + Experience and understanding of other related Microsoft Products – PowerApps, PowerAutomate. + Knowledge of Azure Infrastructure, capabilities, and cloud basics. + Works well in team setting and individually. + Strong communication and customer service skills.