Job Requirements

Responsibilities:

Deep understanding and experience using the MS D365 FO PlatformManage the change control management process of future changes, releases, updates and enhancements of the D365 environments:  Production, UAT and Development.Work with internal and external partners to develop and deploy quality enhancements in accordance with industry best practices and company processes; solutions will include D365 modifications, reporting and integrations with legacy applications.Experience with relational Databases, SQL and Data modelling.Experience with Azure DevOps and an understanding of source control versioning and branching.Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscapeExcellent analytical, communication and technical skills combined with excellent planning and organizational skillsIdentify continuous improvement opportunities for assigned systems and processes.Assist in the supporting applications, features, functions, systems and in the configuration, updates, and upgrades to D365.Coordinate and lead user acceptance tests with the business units and end users against business requirements.Partner with internal and external support teams to resolve any D365 issues or bugs.Provide end user guidance, documentation and assist users with day-to-day issues, problems, and questions.Stay abreast of D365 enhancements, adapt quickly, and self-learn.

 

Qualifications/ Experience:

B.A. or B.S. Degree in Computer Science, IS, IT or related field, or equivalent combination of education and work experience.5 – 7 years of total IT experience.5 years of experience with D365 F&O (formerly AX) development.D365 CRM ExperienceExperience and understanding of other related Microsoft Products – PowerApps, PowerAutomate.Knowledge of Azure Infrastructure, capabilities, and cloud basics.Works well in team setting and individually.Strong communication and customer service skills.