The Ecommerce Manager drives revenue for hotel products and promote its reputation through various online channels. This role works closely with other team like Sales / Rooms /Revenue / F&B / Events to identify their promotional and revenue objectives. He / she creates and implements the necessary marketing initiatives with the Director of Sales Marketing and Director of Revenue Management in order to reach these objectives

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What will I be doing?

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As the Ecommerce Manager, you will be responsible for performing the following tasks to the highest standards:

\n\nMaintain a close working relationship and support with the Marketing Communications team to achieve objectives based on marketing initiatives.\nExecute online marketing initiatives set by the Marketing Communications Manager for respective departments, majoring in but not limited to, Sales / Rooms / F&B / Events (VIP events / weddings / social events / general property awareness events).\nOversee and maintain the property brand website, special offer page, making sure contents are aligned with marketing initiatives.\nWork with corporate offices, create ad-hoc emails, guest communication emails and social media campaigns, creating cross-promotional opportunities with third party sites.\nMaintain meeting sites and make sure the contents are updated.\nWork with vendors to develop vanity site new pages and new website functions according to requirements.\nAssist the Marcom Manager in researching for new online opportunities for respective departments.\nEfficiently utilize Hilton online tools. \nWork on proposals for respective departments and events including F&B / Events / VIP events.\nDistribute promotions to all online channels including Website / EDM / Blogs / Forums, etc.\nCreate cross-promotional opportunities with third party sites or sister properties.\nManage online content including social media / blogs / censorship sites and maintain the hotel’s reputation.\nReview and improve on the effectiveness of the initiatives.   \n\n

What are we looking for?

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An Ecommerce Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

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·       Tertiary qualifications in Marketing / Communications.

\n\nStrong digital marketing experience, especially in the areas of email marketing and website optimization.\nMust have strong verbal and written communication skills in both Chinese and English to meet business needs.\nBasic SEO skills, including google and Baidu SEO rules, regulations, white hat methods and experience.\nAt least 3 years of experience in a hotel marketing / advertising role preferred.\nSkills in HTML and CSS advantageous.\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!