Joining Beacon Building Products as a Customer Support Services Specialist means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more future. Be part of BUILDing a better tomorrow with Beacon, a leading Fortune 500 distributor of roofing materials and complementary building products in the United States and Canada. At Beacon, you'll be part of a company committed to making a difference. What you will earn: • Competitive Pay: We make sure that your hard work is recognized. • Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package designed to prioritize your well-being. • Employee Stock Purchase Plan (ESPP): Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually. • 401(k) Match: Ensure a secure future with fair matching of your retirement contributions. • Paid Leave: Recharge and find work-life balance, flexible parental leave for quality family time, generous sick leave, and enjoy paid time off, company holidays, and floating holidays to unwind and pursue personal interests. • Paid Training and Advancement Opportunities: Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications. What you will do: Technology Specialist Job Description The purpose of the Sales Technology Lead is to educate and transition Beacon’s new and existing customers to the company’s e-commerce platforms in assigned market. This will be achieved by establishing customer relationships and developing customer technology capabilities by influencing and demonstrating the benefits of online ordering and estimating to customers. Duties and responsibilities Help drive customer utilization and adoption of Beacon’s e-commerce software platforms Provide on-site customer and employee training to enhance capabilities Support local sales staff/ride-a-longs each week as needed Become the resident expert on our suite of technology offerings Drive change that enables the customer to develop and grow their business more efficiently Develop the e-commerce capabilities of internal sales employees and branch staff using an e-commerce certification program Setup reoccurring order templates for customers to use on an ongoing basis Employ consultative selling and establish a trusted advisor relationship in order to determine the customer’s needs, create engagement, alignment, desire, and acceptance of technology platforms Qualifications Qualifications include: Highly developed interpersonal, organizational and communication skills Ability to speak publicly with confidence and poise Strong sense of ambition, self-motivation and self-discipline Ability to work both independently and in a team setting Naturally outgoing and articulate individual who thrives in social settings Ability to use technology and common software and web applications, including MS Office and Salesforce. Must have a high comfort level with technology Regular travel throughout the local market place Salary Range: USD $65,000.00 - USD $70,000.00 /Yr.