The opportunity

Delaware North Parks and Resorts is hiring a full-time EAM System Administrator to join our team at the Kennedy Space Center in Merritt Island, Florida. As an EAM System Administrator, you will be responsible for managing the overall functionality, implementation of expanded EAM capabilities, and continuous improvement over the lifecycle of the Infor Enterprise Asset Management system. If you have a strong background in enterprise asset management systems, enjoy optimizing processes, and are passionate about driving efficiency and operational excellence, we encourage you to apply.

Pay

Minimum – Anticipated Maximum Base Salary: $68,300 – $92,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance 401(k) with up to 4% company match  Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts

What will you do? Manage EAM system configuration, security, and performance, providing daily status updates to the Facilities Director and ensuring data integrity  Lead system enhancements, research new modules, and collaborate with IT and Hexagon EAM support to implement improvements, system patches, and upgrades  Coordinate workflow development, monitor process compliance, and act as the main point of contact between EAM users, IT, management, NASA, and external vendors  Provide first-tier support for system issues, address user requests, and modify system configurations as needed to meet operational goals  Develop and maintain system administration documentation, user guides, and training materials, while providing EAM report training and support for end-users 

More about you Bachelor’s degree in computer science, information technology, mathematics, business management, or engineering; Project Management Professional certification strongly preferred, though not required  Minimum of 10 years of directly applicable experience in system administration or technical support of enterprise asset management systems   Must possess facility operations data analysis experience specifically in asset management and workflow optimization  Must have clear understanding of EAM from a user’s point of view, ability to administer and configure EAM database and applications, including implementation, maintenance, deployment, upgrade, and customization  Experience in writing SQL database queries to support operations and proficiency in Microsoft Office applications 

Shift details

Day shift
Holidays

Who we are

Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA’s Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.