Job Description

Engineers in Customer Success Services (CSS) enable long term advanced support relationships with many of Oracle's largest customers. Click here for more information about CSS Global Expertise Center Engineers (GEC) provide support in the continuous operational improvement of Oracle environments. GEC Engineers do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management and use of Oracle technologies.

 

What you’ll do

Learn from experts and contribute to bring value to our customers leveraging on Oracle’s international network of experts. Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies. Contribute as a team member on customer projects together with Oracle experts and leaders. Consult with clients to understand their business requirements and map them to our solutions and services. Learn how to design solutions using Oracle leading technology and Consulting methods, tools, and best practices. Support Customer relationships with CSS focused on collaborative, long-term partnerships.  Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures. Able to demonstrate time management.  Able to complete individual goals as well as work in a team environment. Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products is a plus but not necessary. Professional demeanor. Availability to work in scheduled out of hours operations when required.

#CSS-EarlyCareer

Career Level - IC1