Job Description SummaryDescription:

Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all Patient Care Solutions (PCS)  and Ultrasound equipment in the assigned area.

Job Description

Key Responsibilities/essential functions include:

Technical: Maintains all Patient Care Solutions (PCS)  and Ultrasound equipment in the assigned area. 

Electronic/Mechanical: Total system level troubleshooting on complex multi-symptom problems with a level of technical analytical skills.

Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.

LCT/Region: Assists in Account Sales visits; identify Service Sales opportunities and communicate to account team.

Business growth: Assists in the growth and direction of business in his/her geographic area.

Productivity: Responsible for Warranty and PMS contract cost control.

Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.

Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO standard, according to the GE Service Quality Policy Statement.

Basic Qualifications

Bachelor's degree on Biomedical Engineering

0-2 years of field experience

Intermediate or above English level

Readiness to travel

Additional Information

Relocation Assistance Provided: No