Start Date: February or March 2025 Location: Feltham, United Kingdom (Hybrid work approach, working from the Feltham office a minimum of 1 day per week.) At Cisco IT, our mission is to empower our people to perform the best work of their lives. We are seeking a Quality Assurance (QA) Engineer to join our team, focusing on delivering an outstanding device experience for our employees. WHO WE ARE The Device Experience organization is responsible for all processes, devices, and systems supporting our global workforce. We work closely with many teams to elevate the employee experience at Cisco, showcasing to our customers and partners what is possible. WHAT YOU'LL DO As a QA Engineer, you will play a crucial role in ensuring the highest quality of products released to our employees. Your responsibilities include: * Testing operating systems, applications, devices, and platforms as part of our release processes within a global Agile team. * Develop and design comprehensive test plans and test cases. * Implement tests, identify, document, and track defects and issues, providing detailed reports to the development team for resolution. * Applying standard practices with a quality-first mentality in an Agile team. * Participate in retrospectives and suggest improvements to processes, tools, and methodologies to enhance product quality. * Presenting, sharing, and demonstrating your work to team members and stakeholders. * Maintain and update documentation related to testing processes, results, and quality standards. WHO YOU ARE We are looking for a dedicated, curious, and determined individual with: * A passion for mobile and desktop technologies and user experience. * Keen attention to detail and curiosity to understand how things work (and sometimes don't work). * Excellent verbal, written, and interpersonal skills. * Collaborative and open style with a constructive and positive outlook. OUR MINIMUM QUALIFICATIONS FOR THIS ROLE * Bachelor's degree (or higher) in computer science or a relevant engineering degree or graduate of a certification programme (e.g. bootcamp or apprenticeship). Equivalent experience accepted in lieu of these. * Open to 0-3 years of relevant experience or recent graduate or those in their final year of studies. * Experience with scripting languages (JavaScript, Python). * Able to legally live and work in the country for which you're applying OUR PREFERRED QUALIFICATIONS FOR THIS ROLE * Experience with test frameworks, methodologies, and software lifecycle. * Experience of QA automation tools. * Experience with iOS, Android, Windows, and Mac operating systems. * Experience working in an Agile organization, preferably working with Jira. * Experience deploying and maintaining applications in a staging/production environment * Understanding of security practices * Experience with developing, testing and debugging automated tasks (CI/CD pipelines). WHAT WE OFFER At Cisco, we truly believe in the wellbeing of our employees and work life balance and our benefits package is designed to reflect this! On top of a competitive remuneration package, you may be entitled to receive these [1] Benefits & Perks and more as part of our People Deal and benefits package + the following: * Annual Leave: 25 days + bank holidays + an additional day off for your birthday * Free shuttle buses between local stations and the Cisco Campus office * We encourage a culture of giving back to the community, and you will be invited to participate in giving back events organised either by the IT team or the Bedfont Lakes campus CSR team. Every year, you can use up 10 days for volunteering activities on top of your normal annual leave allowance! * Employee stock purchase programme * Wellbeing programme via Pavelka * Support in gaining your Cisco certifications * Give you access to the vast resources of Cisco to help enable your learning WHY CISCO #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (40 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #jtstandard References Visible links 1. https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html#~stickynav=5 Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.