At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. We are looking for an experienced eBay Live Account Manager who can join this exciting, growing program and play a pivotal role in driving scale and success. You will work closely with our sellers to help them succeed on this new platform, and be responsible seeing new sellers through the ebay onboarding process and delivering on GMV targets that will meaningfully drive the overall eBay Live business. You will be responsible for advocating for your sellers and for understanding our product and how it needs to be changed. 

What you will accomplish:

Onboarding new sellers:

Facilitate with the onboarding of new sellers

Work with sellers to help them understand the product and to be self-sufficient

Deliver an ambitious eBay Live GMV target for your assigned sellers:

Develop and nurture strong relationships with sellers and understand their business needs

Develop seller strategies for short- and long-term success

Meet regularly with sellers to ensure that they are on track to achieving their goals

Work internally to resolve any pending seller issues

Assist with building out comprehensive content programming plans

Develop an assortment plan with an acquisition strategy

Help us scale eBay Live:

Encourage sellers to participate in test and learn agendas and walk them through the process

Be the voice of the seller! Communicate repeated and ongoing issues to your Category Manager to help influence the product roadmap

BA/BS degree or equivalent, with 3+ years of relevant ecommerce experience working directly with sellers (ideally in the collectibles space)

Experience and interest in Live selling formats

Organized and detail oriented

Proven track record managing multiple priorities with minimum guidance

Strong partner engagement skills 

Strong verbal and written communication and interpersonal skills to work effectively with sellers and internal team members

Ability and willingness to travel to meet in person with accounts (up to 15% of the month)

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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