**Description** **"We Push the Boundaries of Possibilities for our Communities."** We are seeking a highly motivated and experienced Ecommerce Manager to oversee and optimize our online presence. The ideal candidate will have a strong background in end-to-end website management, UX design, content creation, and web analytics. This role will be responsible for the active maintenance and improvement of the website within the content management system (Wordpress), managing website development agencies, and driving continuous improvements in the user experience and conversion rates. The Ecommerce Manager will support cross-functional teams in executing website updates, testing, and data analysis, with a focus on improving overall ecommerce performance. **What You Will Do:** + Oversee and manage the day-to-day operations of website experience using a content management solution (WordPress), leveraging personalization and experimentation platforms (such as test and target, Optimizely) + Lead all front-end content and design updates and ensure the website remains current, optimized, and fully functional with mobile-first design + Collaborate with internal marketing and product teams to implement website content and feature updates and IT teams to ensure website up to date on plugins and back-end functionality. + Coordinate with external partners sprint planning, ongoing and website releases, website enhancements, feature implementations, and issue resolution Lead the Quality Assurance (QA) and regression testing process for all website updates, including functionality, design, and content accuracy + Provide detailed user flow analytics reporting using Google Analytics 4 (GA4), website heatmaps and behavior analytics including traffic, conversion, and user behavior data + Generate and socialize actionable insights and recommendations for improving the website and ecommerce UX based on analytics data + Implement and optimize HubSpot forms and landing pages to support sales lead generation goals + Other projects as assigned **What You Will Need:** + Proven experience in ecommerce, website management + Hands-on experience with WordPress, including front-end development and content management + Strong analytical skills and experience using data to inform marketing decisions and evaluate marketing efforts leveraging Google Analytics and other website performance tracking tools (Hotjar) + Familiarity with HubSpot, including form creation and landing page development. + A strong understanding of ecommerce conversion optimization, UX/UI best practices, and mobile-first design. + Knowledge of SEO best practices and its integration with ecommerce strategy. + Demonstrated project management and organizational skills; proven ability to manage multiple priorities and provide excellent follow through + Strong written, verbal and presentation skills, including the ability to articulate ideas and suggestions clearly and effectively + Ability to work with different functional groups and levels of employees to achieve results effectively and professionally + Ability to thrive in a fast-paced, high-growth, dynamic environment + Must be able to successfully pass a background and drug test prior to employment + Bachelor’s degree or equivalent work experience. + 5+ years of professional experience creating and maintaining ecommerce websites using a content management system (CMS) + Experience in a telecommunication environment a plus. + Content Management Platform: Wordpress and working knowledge of HTML + MS Office Suite: Outlook, PowerPoint, Word, Teams, and Excel, and collaboration tools (Slack, Zoom, Teams, Asana, Figma) + Analytics tools: Google Analytics 4, Looker, Hotjar, advanced proficiency in Excel and data visualization (charts, graphs, dashboards) + Other tools: Design tools (Canva), Hubspot + Prolonged periods of sitting at a desk and working on a computer. + Regularly required to talk and hear. + Frequently required to sit, stand, bend, reach, push, pull and walk. + Required to use hands, handle objects and paperwork. + Required to use close vision and be able to focus. + Required to refrain from personal use of technology during working hours. + Must be able to lift up to 5 lbs. Salary Range: $83,000 - $100,000 **Why Work at Bluepeak?** + Competitive Compensation+ Annual Bonus Eligibility + Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) + Generous Vacation and Paid Sick Time+ Paid Holidays and Personal Days + Professional Development with an Emphasis on Internal Promotion + Employee Discounts on Bluepeak Services, Including Internet + Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! **About Us** We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live. Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)