Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital - Main Campus and Saints Campus, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.
Lowell General Hospital is building an ED Crisis Team with LICSWs, LMHCs and licensed eligible clinicians who will work collaboratively with RNs, NPs and MDs to provide evaluations and treatment planning for behavioral health patients in the Emergency Department. The clinician will work onsite in the ED, and shifts are available for 24x7 coverage.
As a Behavioral Health Navigator (BHN), you will work on an interdisciplinary team of medical professionals to determine the appropriate care of patients who present to the Emergency Department in behavioral health crisis. BHN collaborates with outpatient providers, DMH, DCF, families, schools, etc. to determine the needs of each patient and to ensure that the patients are receiving the best, most responsive care available. BHNs are part of the hospital community and have the opportunity to be on a variety of hospital and community committees focused on the goal of providing and improving community-based care.
Why Join Us? At Tufts Medicine - Lowell General Hospital, we’re more than a health system – we’re a community of the brightest minds and the biggest hearts in healthcare. We combine academic innovation with compassion and community. If that excites you, then you belong with us.
What We Offer
Competitive salaries & benefits
Medical, Dental, and Vision benefits that start on day one.
403(b) retirement plans with company match
Tuition reimbursement
Free on-campus parking
Professional Growth opportunities
Location: Lowell General Hospital - 295 Varnum Avenue - Lowell, MA and Saints Campus - 1 Hospital Drive - Lowell, MA
Applicants must be able to travel between the two
Hours/Shift: Sunday, Thursday, and every other Friday overnight shift from 7pm-7am - No weekends but will be expected to do select holidays
Ask us about our updated shift differentials!Minimum Qualifications
Masters in Social Work (MSW)
PhD., LICSW, LMHC, or license eligible
3 years of experience in crisis evaluation and interventions with complex psychiatric patients preferred.
Clinical skill in evaluation of children, adults and seniors
Excellent interpersonal, conflict resolution, and communication skills
Fluency in a second language preferred but not required
Duties and Responsibilities
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Performs comprehensive psychosocial evaluations to assess the needs of behavioral health patients in the Emergency Department.
Coordinates information with other health professionals and collateral contacts to identify the appropriate level of care and establish an effective plan of action
2. Collaborates with ED team, PCPs and clinical staff on care management options
3. Provides education/consultation as needed to other mental health care team members and to health care consumers
4. Works with inpatient hospitals and step down programs on the acceptance and transfer of patients who need a higher level of care
5. Serves as a liaison with other service providers or community supports for the continuous improvement of services to patients
6. Provides strength based interventions and education for clients to become actively engaged in their care, improve health literacy, and/or change their health behaviors (e.g. diet, medication adherence, compliance with doctor's visits)
7. Collaborates with the ED team and clinical staff to identify high risk medical/social management patients
8. Makes referrals to community agencies when appropriate
9. Identifies potential legal or risk management issues and discuss with their supervisor
10. Acts as a patient advocate
About Lowell General Hospital:
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.