Date Posted: 05/23/2024

Requisition Number: 7811

Location: CHA Cambridge Hospital 

Work Days: 7am -330pm, e/o wknd, holiday as assigned.  

Category: Medical Assistant  

Department: Emergency Department CH  

Job Type: PT20Plus HPW  

Work Shift: Day 

Hours/Week: 24.00 

Union: Yes 

Union Name: CH Laborers 380

All ED Patient Access Representative II, ED Nursing Assistant II, and ED Patient Partners are eligible for a $5,000 Sign-On Bonus for New Hires! Pro-rated bonus for part-time employees.

Job Details

CHA provides 24-hour emergency care at our Cambridge and Everett Hospitals. We are one of the busiest emergency services in Massachusetts with approximately 100,000 combined annual visits and have been recognized nationally as one of the most efficient emergency services in the nation. Highlights include a state-of-the-art patient triage and tracking system, a streamlined admission process that helps us get the sickest patients to a hospital bed sooner, rapid assessment protocol to help prioritize our work, a BIDMC tele-stroke program, and an integrated Psychiatric Emergency Services at Cambridge Hospital.

The Patient Access Representative II candidate must exhibit excellent customer relations skills with patients, visitors, physicians, and co-workers. Must understand and integrate into the delivery of patient care the needs of specific ages in regard to their growth and development. Must organize daily work, prioritize, and make decisions concerning care to meet the needs of individual and groups of patients. Assist in the care and safety of all patients including behavioral health patients. Must adhere to and administer treatment according to Cambridge Health Alliance's policies and procedures. Duties and responsibilities include but are not limited to ability to work in a fast-paced Emergency Department, answer phones, perform order entry, Phlebotomy (required to perform), Point of care Testing, working under the direction of a registered Nurse.

Qualifications/Experience:
High School diploma or equivalent is required.
Certificate of completion of a nursing, medical assistant or EMT program in Massachusetts.
Previous Certified Nursing Assistant, Medical Assistant with Emergency Department experience.
Will also consider a nursing student who has completed a clinical rotation and or EMT/Paramedic certification.
Emergency Room Experience strongly preferred.
Current Basic Life Support (BLS) issued through the American Heart Association(or American Red Cross) for Healthcare Providers required.

One year Phlebotomy preferred.

Successful passing of pre-employment physical including agility test required.

KEYWORDS: NURSING ASSISTANT, EMT, EMERGENCY TECHNICIAN   

 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.