Description We are currently seeking a Capacity Install Technician to serve as a technical resource within our mission critical Data Center. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations. Due to the success of the Amazon’ operations and rapid expansion of Data Centres the suitable candidates will operate and maintain these facilities in Ireland. The successful candidates will be expected to have a primarily in the increase of capacity and the improvement of efficiencies to help offer Amazon’ customers better value. Key job responsibilities - Assist in the installation and operation of all racks and rack based systems . - Responding to daily changes and demands in installations particularly during peak periods. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. - Assist in maintenance and monitoring of all Data Center rack systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support. - Assisting with monitoring and troubleshoot all related mechanical, electrical, HVAC systems, voice/data, chiller systems and generators. - Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment and deployment of new equipment. - Perform system walkthroughs to verify proper installation of racks and updating of their related Monitoring Systems . The successful candidate show be able to demonstrate the following competencies / behaviors: - An ability to solve problems through root-cause elimination, stepping back to understand the broader context. - Aptitude for trouble-shooting and problem-solving complex issue - Maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response. - Follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system. - Prioritise appropriately in a complex, fast-paced environment. - Capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered. To be part of a dynamic team delivering new capacity by planning, preparing and powering on sever racks to Deliver results for our customers. Decommission equipment at the end of its lifecycle in the DC. Supporting capacity planning teams deliver large scale projects. A day in the life AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team All of the work carried out by the team follows clear SOPs and work flows to allow these critical tasks to be carried out safely, as well as adhering to our two person verification process. Basic Qualifications - Knowledge of safe electrical practices according to guidelines set by relevant electrical safety supervisory bodies (e.g., ECSSAI and RECI in Ireland) - Professional Electrical or Mechanical Certification (National Craft Certificate (NCC), Registered Electrical Contractor (REC) or equivalent third level qualification in relevant field. Preferred Qualifications - Experience in data center engineering - Knowledge of data center capacity planning and reporting - Experience with Microsoft Office products and applications Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.