ELIGIBILITY ADMINISTRATOR (Junior Admin Officer) - Range 12 / AMEA Print (https://www.governmentjobs.com/careers/moa/jobs/newprint/4818771) Apply  ELIGIBILITY ADMINISTRATOR (Junior Admin Officer) - Range 12 / AMEA Salary $25.12 - $32.05 Hourly Location Anchorage, AK Job Type Regular / Full Time Job Number 2025-00161 Department Public Transportation Division Para Transit Services Opening Date 02/05/2025 Closing Date 2/20/2025 5:00 PM Alaska + Description + Benefits + Questions Job Information Open to the general public and any current Municipal employee. This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA. DEPARTMENT: Public Transportation HOURS: Monday through Friday; 8:00 a.m. to 5:00 p.m.; O ccasional evenings and weekends. LOCATION: 3625 Dr. Martin Luther King Jr. Avenue Bldg. A Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40. Example of Duties Under general supervision: Lead the administration and management of the AnchorRIDES eligibility program. Conducts in-person cognitive and functional assessments, makes eligibility determinations in compliance with Americans with Disabilities Act and Federal Transit Administration regulations. Enforces the no-show and suspension rider policy and coordinates the appeal process, including recruitment and education of the Appeals Board members. Identifies opportunities for outreach initiatives. Represents the department and engages in public speaking on all public transportation services. Manages client information and record-keeping. Prepares and coordinates contract documents and performance data. Leads, supports, and trains office associates, in assessing and determining the mode of transportation best suited for the need of the individual. Maintain, support and coordination of IT activities for Trapeze Certification, Reports, and Suspension modules. Ensures data accuracy and work with contractor(s) to identify and create reports. Leads, coordinates, and plans software updates, upgrades, or new software replacement, through the identification, acquisition, and procurement process, to include funding and grant writing applications, implementation, and training to the work unit. Leads the complaint and comment process by receiving, reviewing, documenting, assigning, and routing to the contract administrator and contractor for resolution. Keeps the status of the resolutions and prepares a final monthly complaint/ comment summary report and status update. This position is expected to work independently with only general guidance. Perform other required duties as assigned. Minimum Qualifications / Substitutions / Preferences Bachelor’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and experience in the field related to the position. OR Associate’s degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position. OR High school diploma, GED or equivalent and four (4) years of experience in the field related to the position. All candidates must possess: + Comprehensive understanding of all PTD transportation service, including regularly riding the fixed route and paratransit services, and regular time and attendance standards. + Valid State of Alaska's Driver's License at time of hire. Preferences: + Ability to lead the administration and management of the AnchorRIDES paratransit eligibility program to include suspensions, complaints, appeals, and eligibility determinations based on the Federal Transit Administration Guidelines and Regulations to accomplish department and division's goals. + Comprehensive understanding of paratransit planning and scheduling software, updates, and procurement. + Certified Rehabilitation Counselor. + Certified Disability Management Specialist. + Certified Case Manager. + Certified Public Transportation Professional. Additional Important Information Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants. The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security. If selected for hire, the appointment in this position will be conditional based upon a satisfactory background check. A background check encompasses criminal history, verifying education, and verifying dates of employment. If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska driver's license and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states if the Alaska driver's license was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. (http://www.muni.org/Departments/employee\_relations/Documents/DrivingConvictionsGuidelines.pdf) All required certifications and licenses must remain current for the duration of employment. All required certifications and licenses must remain current for the duration of employment. Military Service Interview Preference : Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration. Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration. The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion. Application Process: Once an applicant clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627. For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday through Friday 8:00 a. m. to 5:00 p. m. Alaska Time. The MOA is an EO and AA Employer and complies with Title I of the ADA For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571. The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include: Health / Medical Benefits: + Medical/Dental/Vision/Audio + Life Insurance + Dependent Life Insurance + Short Term Disability + Long Term Disability + Flexible Spending Accounts – Health and Dependent Care + Health Savings Accounts Retirement: + State of Alaska Public Employee Retirement System (PERS) Program + 401(k) and 457 Savings Plans Employer Paid Benefits: + Employee Assistance Program + Paid Leave Plan + 13 Paid Holidays For an overview of our medical benefit package go to http://www.muni.org/Departments/employee\_relations/Pages/BenefitsSummaries (http://www.muni.org/Departments/employee\_relations/Pages/BenefitsSummaries.aspx) . 01 In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application). Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position. If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration. Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided? + Yes + No 02 Are you a current employee with the Municipality of Anchorage? + Yes + No 03 Are you a current employee affiliated with the Anchorage Municipal Employees Association (AMEA)? + Yes + No 04 Which of the following best describes your level of completed education as it relates to this position? + High School, GED, or equivalent. + Associates Degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline. + Bachelor's Degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline. 05 How many years of experience do you have in administrative and management of paratransit service eligibility services? + None + Less than a year + 1 year but less than 2 years + 2 years but less than 4 years + 4 years or more 06 Describe the experience that relates to this position in detail, that you referenced for the above question, and indicate which position(s) in your application's Work History supports your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position. 07 Do you possess a valid State of Alaska Driver's License, OR have the ability to obtain one at time of hire? + Yes + No 08 Do you possess a comprehensive understanding of all PTD transportation service, including regularly riding the fixed route and paratransit services, and regular time and attendance standards? + Yes + No 09 Do you have the ability to lead the administration and management of the AnchorRIDES paratransit eligibility program to include suspensions, complaints, appeals, and eligibility determinations based on the Federal Transit Administration Guidelines and Regulations to accomplish department and division's goals? + Yes + No 10 Do you possess a comprehensive understanding of paratransit planning and scheduling software, updates, and procurement? + Yes + No 11 Do you possess any of the following certifications? + Certified Rehabilitation Counselor. + Certified Disability Management Specialist. + Certified Case Manager. + Certified Public Transportation Professional. + N/A Required Question Employer Municipality of Anchorage Address 632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501 Phone (907) 343-4442 Website http://www.muni.org/jol Apply Please verify your email address Verify Email