Job Description

Eligibility Representative position for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department.

Job duties include:

screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital’s financial assistance programproviding point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.

 ESS is an Equal Opportunity Employer

 

 Minimum qualifications:

at least 1 year of healthcare or customer facing experienceproficiency in Microsoft Word and Exceltype at least 80 wpmattention to detailability to multitaskmeet productivity standardscomply with hospital policieshave reliable transportation as well as proof of valid license and auto insurancedrug test required as well as passing a background checkBilingual in Spanish is preferredPrior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.