Embedded Payments Sr. Relationship Officer (Hybrid)
Byline Bank
**About Byline Bank:**
Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.6 billion in assets and operates 46 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top Small Business Administration lenders in the United States according to the national SBA ranking by the U.S. Small Business Administration by volume FY2023. Byline Bank is a member of FDIC and an Equal Housing Lender.
At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:
+ U.S. News & World Report named Byline Bank as one of the **Best Companies to Work for in the Midwest in 2024-2025**
+ **Best Workplaces in Illinois in 2024** by Best Companies Group and Illinois SHRM (Society for Human Resource Management)
+ Forbes **America’s Best Small Employers 2023**
By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.
**About the Opportunity:**
At Byline Bank, we're looking for hardworking, client-focused individuals to join our dynamic team. As part of our organization, you'll have the opportunity to contribute to the success of our clients and make a real difference in the communities we serve. If you're passionate about delivering quality service and thrive in a supportive, growth-oriented environment, let's connect to discuss this Embedded Payments Sr. Relationship Officer opportunity!
**Objective of Position** :
The Embedded Payments Sr. Relationship Officer is responsible for managing and growing a client portfolio targeting large fee and deposit relationships with payment processors and Fintechs across the United States. This role develops high value issuing and merchant acquiring sponsorship relationships, negotiating terms, and partnering with internal stakeholders to onboard and monitor relationships. The Sr. Officer oversees key strategic growth initiatives within Embedded Payments and the execution of go to market tactics while collaborating with Payments and Fintech Banking Officers on client relationships.
**Duties and Responsibilities** **:**
+ Develop and maintain high-value Embedded Payment portfolio by retaining and expanding existing customer relationships and acquiring new customers across the United States.
+ Manage the sales process for Embedded Payments customers and ensure delivery of successful results.
+ Develop and maintain senior and executive relationship contacts with key strategic customers.
+ Serve as the subject matter expert on regulatory and risk management requirements and advise Bank management.
+ Build relationships with appropriate trade associations and other external stakeholders.
+ Collect and analyze financial, risk, compliance, legal, regulatory and related data to determine the general risks of the prospect and whether it aligns with Bylines Risk Acceptance Criteria.
+ Establish, and negotiate where necessary, terms under which a relationship or partnership will be extended, including the costs, account/legal structure and risk framework requirements, in accordance with Byline policies.
+ Participate in community affairs to increase the Bank's visibility and to enhance new business opportunities.
+ Perform related duties as may be assigned from time to time.
+ Develop strong and consistent business relationships with customers, making calls to customers and potential customers.
+ Monitor exception reports to ensure proper documentation is being maintained.
+ Understands and adheres to bank policies and bank regulations.
+ Keep abreast of changing business and economic developments which may impact the Payments and Fintech Banking division.
+ All other duties as assigned.
_Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time._
**Qualifications** **:**
+ Bachelor’s degree or equivalent in related field.
+ 5+ years of banking experience in Embedded Payments.
+ Solid understanding of business, with particular emphasis on financial technology companies.
+ Ability to verbally communicate with others and effectively write correspondence.
+ Strong business relationship development, sales, and underwriting skills are required.
+ Hands on working knowledge and experience in payments, product, and risk analysis.
+ Excellent customer service skills and ability to establish relationships.
+ Strong understanding of industry trends and developments.
+ Strong persuasive and negotiation skills.
+ Be a strategic thinker with the ability to develop, communicate and implement plans that support the overall goals of the Bank.
+ Be recognized as a strategic thinker and creative problem solver.
+ Ability to work collaboratively with a variety of stakeholders at all levels.
+ Be self-motivated and an effective time and project manager with a strong attention to detail.
+ Have strong change management, organizational and planning capabilities.
+ Ability to identify, understand and define problems, evaluate alternatives, set priorities, manage projects and implement high quality solutions.
+ Demonstrate strong organizational skills and analytical skills with the ability to directly manage and communicate multiple projects and priorities depending on organizational needs and strategies.
+ Possess strong communication skills both verbally and in writing.
+ Knowledge of and ability to comply with bank policies, procedures, regulations, and laws.
**Physical Demands/Work Environment:**
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.
At Byline Bank, we value work-life flexibility and support a hybrid work environment for this position. This role allows for a combination of remote and in-office work, with occasional visits to the office based on business needs. Specific in-office days may vary and will be discussed during the interview process.
**Compensation & Benefits:**
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
The salary range for this position is between $121,000 to $161,000.
In addition, Byline provides benefits including medical coverage, dental, vision, disability, 401k, paid time off and much more! Depending on the specific role, compensation may also include discretionary bonuses and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.
**Additional Information:**
Byline Bank is an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.
Byline Bank is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us directly at 773-475-2900, Option #2.
If applying within the US, this role is not eligible for visa sponsorship now or in the future.
**Note to Recruitment Agencies and Third-Party Recruiters:**
Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place. Any unsolicited submissions will be considered property of Byline Bank, and no fees will be paid for placements resulting from such submissions. We appreciate your understanding and cooperation.
Byline Bank is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.
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