EMEA Business Services Analyst
Oracle
Works with Sales and local Ops to administer territories (account movement, solving gaps and overlaps, x-LoB alignment). Mostly done via email and phone
Sets up joiners/leavers in territories and Forecast hierarchy; allocates new accounts in sales rep’s territory according to Go To Market model
Sets territories for newly acquired companies based on Corporate Go To Market and Sales Management strategy
Engages in Territory Planning with Sales Leadership and Field Ops, builds new fiscal year’s territories according to approved Sales Model and local country policies, for all the supported lines of business
Provides support to Sales Reps/Managers and Field Ops to questions/issues related to territory definitions and territory assignments on sales accounts/opportunities
Owns and monitors the Territory Quality KPIs for his/her respective sales group, investigates and rectifies any incorrect setups
Works with Field Ops to Communicate/Reinforce the Corporate and regional guidelines, rules and best practices
Develops strong knowledge of country specifics and Sales Business Unit’s Go-to-Market/Sales Model
Participates in territory related User Acceptance Tests (UATs) of new features/systems, supporting the territory management process
Qualifications:
Excellent communication skills, both written and verbal in English. Any other language is a plus. Strong computer skills (MS Office, advanced knowledge of Excel). Ability to manage multiple projects simultaneously and prioritize tasks. Attention to details, flexibility and delivering accurate results when working under pressure. Capable of adapting to changing priorities and good time management skills. Demonstrates customer service ethos, excellent interpersonal and communication skills. Advanced knowledge of another language (except English) is a plus.
Career Level - IC2
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