Job Title

EMEA Services Engineering ManagerBusiness Environment

The Airline Services branch of Airline Solutions is one of the fastest growing areas in Amadeus today. Its Engineering group's mission is to secure its growth by executing a services operating model that sits on pillars of excellence, flexibility, scalability, and customer focus.

Digital services have been an essential component of the Airline Services business, which has seen their activities and revenues grow markedly in the last few years.

We build bespoke and custom eCommerce products and touchpoints powered by the Amadeus Digital products and platform.

We thrive on delighting our customers, helping them gain the most considerable value from the Airline Solutions, and building trusting and lasting relationships with them.

Our current short and long-term objectives are to grow our customer base in the Digital Services area and beyond, add to our Services portfolio, and make sure we do that in a sustainable manner for our people and our company.

Purpose

The Services Hub in Nice plays a significant role in powering the 3 Airline Services Engineering Regions and its transversal group.

We build custom products and solutions for several customers: Aegean, Norwegian, Qantas, JAL, ITA Airways, LHG, MilesAndMore as well as through the Amadeus Customization Services offering, which serves upwards of 50 customers. We also contribute to various transversal activities, bringing value to the entire group (Migration to the Cloud, DevOps, Security, etc.).

Our success is built on a bedrock of our people and their talents.

We're looking for the next Manager to join the ranks of the Airline Services Hub in Nice, to take on the mission of helping its teams and people succeed and grow.

The manager will lead the NCE-based EMEA Digital Services teams.

Your Main ResponsibilitiesAs a people leader, you will:

Lead your team and its people to success, both individually and as a group.

Strive to ensure your team members' well-being, success, and engagement

Provide timely follow-up and feedback.

Find, select, and onboard new talent.

Guide team members in their career growth, as well as their training and skilling.

As a results leader, you will:

Set and evaluate team and individual objectives and evaluate performance.

Assist team members with their activities in line with their objectives.

Help the team with its continuous improvement and resolving its impediments.

Accompany your team in measuring and improving its performance.

Guarantee the quality, security, and maintainability of the solutions delivered by the team.

Ensure the proper communication of organization and company-wide information and context.

As a thought leader, you will:

Drive continuous improvement initiatives, within your team and the department.

Manage your team through the agile principles, extending them whenever possible to include the customers.

Create, improve, and simplify processes within the team and the department.

Allow your team members to experiment, take risks, and try novel solutions in a safe environment.

You will work with your peers and myself, contributing to the department's strategies, in their definition and execution, in the following areas:

Its people: recruiting, onboarding, training and skilling

its organization and process: always seeking to achieve efficiency through lean and agile practices

its ecosystem of partners: leveraging them for smart and sustainable growth.

About You

You possess 5+ years of experience in software development or engineering in technical or functional roles.

You care about the people, their wellbeing and their happiness.

You're a problem solver.

You're patient, resilient and open-minded.

You're a proven leader: You work well with others and work to achieve successes through them.

You're curious about the Amadeus business, its strategy, and operations.

What we can offer you ?

Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits. 

Work from anywhere: Flexible teleworking from 1 to 3 days per week. You will also benefit from a home office set-up premium & monthly allowance.

6 weeks holiday, plus pension contribution and healthcare insurance.  

Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.

Professional development in a truly international and multisite environment with a great mix of people.    

A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies. 

Enter a diverse and inclusive workplace.

Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.  

How do we hire?

Online application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role. 

Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions. 

Online Testing: Depending on the role you applied for, you may have to do some online tests. 

Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join. 

Offer: Our Talent team will make you a job offer and welcome you to your new role with us. 

Join our global team: Where you can develop your skills and build an international career that matters. 

100% of the people we’ve recruited started by applying. Take a chance!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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