UPMC is currently hiring full-time and part-time Patient Services Representatives to work patient registration at the front desk and bedside in the Emergency Department.

We have opportunities located at our hospitals all across Allegheny County with varying schedules. Let us know what you are looking for by applying and a recruiter will help you find your ideal schedule and location! 

Whether you are a current patient access employee looking for career growth, or a candidate wanting to provide an exceptional experience to patients, we want to talk to you! 

Responsibilities:

Your typical day will be working with patients and family members as they come into the Emergency Room. You will be one of the first UPMC team members they interact with to get checked in. As part of that process, you will:

Obtain or update necessary demographic and insurance-related information. Confirm insurance eligibility Collect and record patient payments including co-payments, co-insurance, and deductibles Obtain applicable signatures for consent to treat and financial responsibility, along with signatures on any required forms